Someone has been attempting to sign into my account

Discus and support Someone has been attempting to sign into my account in XBoX Accessibility to solve the problem; So for a few months now when I look at my sign in history on account page someone has been trying to sign in to it every few hours. The location is... Discussion in 'XBoX Accessibility' started by NEUROT1C HIPPO, Jun 20, 2023.

  1. Someone has been attempting to sign into my account


    So for a few months now when I look at my sign in history on account page someone has been trying to sign in to it every few hours. The location is different each time and as far as I know none have been successful. Is there something I should do to stop this? I use 2fa and authenticator app but am unsure if I need to do anything else.

    :)
     
    NEUROT1C HIPPO, Jun 20, 2023
    #1
  2. DeniqL Win User

    Someone has been attempting to sign into my account

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Both the 2fa and authenticator app are the best ways to keep your account secure.

    You should however keep these suggestions in mind as well

    https://support.microsoft.com/en-us/account-bil...
  3. Georges C. Win User

    My account has been hacked by someone

    Hello again, If you contacted Xbox support and they gave you this information, unfortunately it will not be possible to recover your account.
  4. Georges C. Win User

    My account has been hacked by someone

    Hello, first it's a pleasure to be able to help you today.

    My name is Welcome to the community.

    Hello Iceyz16,

    I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

    Recover your account

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...
  5. Iceyz16 Win User

    My account has been hacked by someone

    First of all, yesterday my account has been hacked and my email has been removed. Same goes to my phone number. Now, I lost access to every microsoft products. I already filled in the recovery form many times and still cannot recover it. When I called the microsoft department, there is nothing else they can do other than terminate my ORIGINAL account and I need to re-buy all the microsoft product. I still access the microsoft authenticator but the email is change to the hacked one.
  6. Georges C. Win User

    My account has been hacked by someone

    Hello again, unfortunately if you received this message you will need to provide more information regarding your account so that Microsft's investigation department can investigate your request.
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Someone has been attempting to sign into my account

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