SOMEONE HAS ACCESS TO MY ACCOUNT WHILE IM IN THE 30 DAY WAITING PERIOD FOR MY SECURITY INFO...

Discus and support SOMEONE HAS ACCESS TO MY ACCOUNT WHILE IM IN THE 30 DAY WAITING PERIOD FOR MY SECURITY INFO... in XBoX on Consoles to solve the problem; im waiting for my security info to change and someone literally has access to my account. i keep having to end a session on that xbox. an xbox agent... Discussion in 'XBoX on Consoles' started by mikedelarosa, Dec 22, 2020.

  1. mikedelarosa
    mikedelarosa Guest

    SOMEONE HAS ACCESS TO MY ACCOUNT WHILE IM IN THE 30 DAY WAITING PERIOD FOR MY SECURITY INFO...


    im waiting for my security info to change and someone literally has access to my account. i keep having to end a session on that xbox. an xbox agent told me theres literally nothing they can do since i cant change my password at the moment. can you believe
    that? NOTHING can be done if someone has access to your account and you are in this 30 day waiting period.

    :)
     
    mikedelarosa, Dec 22, 2020
    #1
  2. ChiefJoboo Win User

    Have i been banned for something?

    Unfortunately since you have changed too much security info you will have to wait the 30 day waiting period in order to do certain things with your account. There's no way around this except cancelling that request, and if you can't access your account
    without changing this info, you will have to wait the 30 day period.
  3. SmartLace1968 Win User

    I can’t access my Microsoft Account after I made some security changes even though the form said I could.

    Hi there! This is Virginia O.

    I understand that you are experiencing the 30-day wait time period.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    You're experiencing a common issue after updating your Microsoft account security info (like your phone number), wherein there is a need to wait 30 days for the changes to take effect and you are temporarily locked out of your account.

    To set your expectations properly, when you update your security information (phone number or email), by this time Microsoft temporarily restricts access to your account for 30 days. During this period, you may be unable to sign in to your Microsoft account or related services like Xbox.

    And the reason for this is because this is a security measure to protect your account in case someone else gained unauthorized access and changed your security info.

    Once the new email or phone number is successfully added as your security information, you will receive a notification stating that your security info change is pending and that you need to wait 30 days.

    Thank you for your cooperation.
  4. EggsBoxJuan Win User

    I need help!`

    If you updated your security info there is a 30 day waiting period that cannot be bypassed even by Xbox support.

    Why does resetting my security information take 30 days?

    • The 30-day waiting period helps Microsoft stop unauthorized people from trying to completely take over an account that isn't theirs. For example, an unauthorized person obtaining an account password through phishing or shared passwords across third
      party platforms. This waiting period gives the real account owner enough time to be alerted of any major changes and to cancel it if they didn't make those changes.
    • During this 30-day period, you'll still be able to access most Microsoft services. You won't, however, be able to do things that require a security code, like changing your password, viewing billing information, or buying new apps or games from Microsoft
      Store or on Xbox.
    • After the process of resetting your security information has started, you must wait the full 30 days for it to complete. However, if you regain access to a piece of your original security info, you can cancel the replacement yourself.
    • https://support.microsoft.com/help/4057241/microsoft-account-why-does-resetting-security-info-take-30-days
  5. WPAK Win User

    Security info 30 day wait period

    Hi there,

    yes, as far as I know, after that 30 days you should be able to change the security details again.
  6. SammyVS Win User

    Security info 30 day wait period

    I'm Samy an independent advisor. Welcome to the community. How are you?

    If the password has been changed, you will need to enter the new password to log into the account. If you haven't changed your password you probably won't have to do anything to your account in the console.
Thema:

SOMEONE HAS ACCESS TO MY ACCOUNT WHILE IM IN THE 30 DAY WAITING PERIOD FOR MY SECURITY INFO...

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