Someone hacked my Minecraft account

I am afraid that your account gamertag isn't enough to start the account recovery process. Due to our account safety and security, even a Microsoft Support cannot see our account details or sensitive information of the account if not verified by us.

It's still required that we know the email address before attempting to recover it again.

You could try to contact the Xbox support team here https://support.xbox.com/contact-us for other options. But to set your expectation, they may still need to verify your account or will require you to provide the correct email address of the account.

Hi Aleix!

Sorry to hear about what happened. This is clearly not the situation I want you to be in.

If your email address was replaced, you cannot use your own email address to recover your account. You must know the whole current email address of your account which must be the hacker’s email address to start the account recovery process.

If you knew the whole current email, you may try to reset the account password through https://account.live.com/pw
***Make sure to sign out any account signed in to https://account.microsoft.com website before starting an account recovery.

If it doesn’t work, try to fill out the account recovery form on https://account.live.com/acsr

You may also use the Microsoft’s interactive tool here https://support.microsoft.com/account-billing/h...

Hello.



I don't know the entire email address of the hacker who stole my account, so I tried to recover the account from the link you sent me (https://account.live.com/acsr), but I can't move forward because it asks me for the email of the account that I want to return and when I put it I It says that this email does not exist.



What I can do? I have the nick of the account and little more information.

That doesn't really help because I still don't have Minecraft on my account, that is why I am suspicious that my account has been hacked in to and deleted by someone

Hi, i am able to login to my microsoft account fine, but when i login to the minecraft launcher now it says i dont own minecraft java anymore and i know it was hacked because my friend said someone changed my minecraft name.