Someone hacked and deleted my personal account

Discus and support Someone hacked and deleted my personal account in XBoX Accessibility to solve the problem; Someone has changed my personal information when i was asleep at 12 am my time. They logged into my account, changed the email for it, and changed the... Discussion in 'XBoX Accessibility' started by Sasha Brock, Feb 11, 2025.

  1. Sasha Brock
    Sasha Brock Guest

    Someone hacked and deleted my personal account


    Someone has changed my personal information when i was asleep at 12 am my time. They logged into my account, changed the email for it, and changed the backup sign in and everything. I woke up this morning to play minecraft and was unable to log into my account. I then saw in my gmail that there was a sign in to my account at 5:22 AM GMT. When i attempted to log in in order to check it out, it said neither my normal account or the backup one exisited anymore. I would like to know what can be done about this if anything at all. I do have the email they changed it to if that's helpful at all but idk if i can report it as stolen.

    :)
     
    Sasha Brock, Feb 11, 2025
    #1
  2. dogsounds Win User

    Someone hacked and deleted my personal account

    Hi Sasha

    I am happy to try and help you but please note that this is a community forum and is staffed by volunteers and gamers just like you - not Microsoft staff. We have no access to accounts, Microsoft systems or customer information and can only offer helpful advice.

    Sorry to hear about your experience. Sadly this forum is not the place to arrange account recovery - you will need to follow the instructions in the Account Recovery Guide HERE so that XBOX Support can get you back up and running as quickly as possible.

    I hope that helps! If my solution solved the problem for you, make sure to come back and click "Was This Reply Helpful - YES" under this post so others with the same issue can find it quickly and easily :)


    [​IMG]
  3. ArabMC Win User

    Need help with a Minecraft account that had been migrated to my outlook email that got hacked.

    Of course I remember the email, problem is, the person who hacked it transferred the Minecraft account to their email, then deleted MY outlook account.
  4. xX720 is NiceXx Win User

    Blocked account

    my account was deleted from my xbox and i didnot do anything i think someone hacked me
  5. JoshuaAlves1 Win User

    switched account profile please help!!!

    I figured it out my account has been hacked by someone my actual account is adriftfall1

    someone elses account is tied to my profile which means someone stole it it says its tied to

    (Mod Removed - Personal)
  6. Darhyl Amizola Win User

    Someone hacked my email and deleted my account

    Hi Andrea! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft/Microsoft account.

    It is not possible to delete the Minecraft license by a hacker as it is permanently attached to your Microsoft account.

    Based on your description, the account you have regained access to does not actually have the Minecraft license at all.

    In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Just in case, the Microsoft account that is linked to your Minecraft account was deleted, I'm afraid it is no longer possible to recover your Minecraft account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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Someone hacked and deleted my personal account

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