Someone else is using my microsoft account to play minecraft.

Hello!

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Thank you for understanding.

It hasn't been solved yet. Whenever I fill in the recovery questions. I receive a mail that I don't have enough information. And I was wondering. There is a question with if I ever bought something. Does that count for minecraft too? Since I bought it from mojang and not microsoft. There is also a question about if I used X-box. And I only really used the x-box app. Not the x-box 360 or x-box one. So I don't know if that counts too. I never used skype or outlook on this mail. But I do know like 4/5 passwords I used on this account.

Hello ItsMetmet,

Thank you for posting in Microsoft Community.

I understand your frustration with losing access to your account. However, this is an issue that we cannot resolve here in the community, as we do not have the authority or the tools to verify your identity or reset your password. The only way to regain access to your account is to fill out the Recovery form again and provide as much details as possible, such as alternate email addresses, phone numbers, security questions, recent contacts, and any other information that can prove that you are the owner of the account. I know this may seem tedious, but it is the only option available to protect your account from unauthorized access.

Please be aware that Microsoft account recovery is managed by a fully automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, allow me to do the best I can to help you with the process.



To recover your account, you'll need to verify your identity and provide some information about your account history. Follow these steps:



1. Go to https://account.live.com/acsr and enter the email address, phone number, or username of the account you are trying to access.

2. Please enter an email address that we can use to contact you about your request.

3. Enter the characters you see on the screen to prove that you are not a robot and select Next.

4. A screen will appear asking you to verify the contact email address. Check for a message from us in the email with the security code, enter that code, and select Verify.

5. Fill in as much information as you can, even if you're not sure. See Tips for filling out the recovery form below.

6. Select Send when you're done and we'll respond within 24 hours.

These articles can also be helpful in recovering your account.

You forgot your Microsoft account username - Microsoft Support

How to recover a hacked or compromised Microsoft account - Microsoft Support

Help with the Microsoft account recovery form - Microsoft Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Only my Minecraft account was stolen and it is linked to Microsoft and I think the thief changed my Minecraft account email to his e-mail and I can't login to my account or play I want a solution before the thief sells my account to someone else and I hope you can return it to me

Unauthorized Access claims are usually to regain access to an account that someone else has seized control of. Since you can still log into your account, I would recommend following Smwutches' advice and change your password immediately. Then go to
www.xbox.com/account, and look under Settings & Preferences for a link called "Xbox 360 Profile Protection". Click the button that says "Require Profile Download", which will disable your profile on
all consoles everywhere. The only way to sign back into your account is to redownload your profile with your email and whatever new password you made up. Also make sure all emails attached to your account are secure, perhaps changing the password on those
just to be safe. If there have been any fraudulent charges made, contact your bank or credit card company to dispute them.