Someone changed my Microsoft account password! AGAIN! >:(

BruteLeader1328 · Jan 4, 2020

I am NOT happy! Someone keeps 'hacking' my account and INTENTIONALLY changing the password so I can't login to my Xbox Live account. I have changed it before, but they SOMEHOW keep getting access back! I have had a painful recovery state many times, and
yet, every SINGLE time, it keeps saying I don't have enough information to be able to reset my password. I am NOT doing that recovery form again as it wastes my time! I am SICK of this! It is a pain in the butt! Please help me regain access! This isn't fair!

:)

SatanicoDrCadillac

Hi!

Here you can see how to make your account more secure

https://support.xbox.com/en-US/browse/xbox-one/safety-and-security

sandy the hippy

Use the Microsoft authenticator app. Even with a password, they cant access the account without a notification on your phone, which you then have to approve?

zmaster2XXX

We are not equipped to assist with security issues on the forums. The form link that was posted, and the suggestion of a more secure password are your best options.

Skyrider Y

How is this happening, can you change your password to something more secure? Also, if someone tries to change your password without the original password, you should receive an e-mail notification and an Xbox notification wherever you try to log in your
account.

NaZoooom

Hi BruteLeader1328,

You will have to go through the Compromised Account Solution page and follow the process that has been put in place.

It is likely Xbox Support will advise you to do the same and no one on this forum is able to recover your account.

Someone changed my Microsoft account password! AGAIN! >:(