Someone changed my accounts phone number and cannot log back into my account.

Discus and support Someone changed my accounts phone number and cannot log back into my account. in XBoX Accessibility to solve the problem; I tried to log into my email, and it requires me to give a code through my phone number since it says suspicious activity was going on. I think someone... Discussion in 'XBoX Accessibility' started by NicholasLarese, Dec 7, 2021.

  1. Someone changed my accounts phone number and cannot log back into my account.


    I tried to log into my email, and it requires me to give a code through my phone number since it says suspicious activity was going on. I think someone from the middle east got into my account because the number it sends the code to ends in 02 and when I searched it up it was a middle east phone number. I tried logging in my Xbox to see if I was kicked off of my account there as well and yes, I was logged out and couldn't get my Xbox account back which I have hundreds if not thousands of dollars spend on it. I tried to recover my account through Microsoft, and I got to where it asked me what my Xbox ID was, and it kept saying invalid, so I don't know what to do. I can't change the number to my own number, and I'm completely logged out everywhere and I'm out of options at this point.

    :)
     
    NicholasLarese, Dec 7, 2021
    #1
  2. Kathy A. Win User

    Someone changed my accounts phone number and cannot log back into my account.

    Hi NicholasLarese,



    Hope you are doing fine.

    We would like to follow up your concern.

    Kindly let us know if you still have issue by posting a reply.



    Kind regards,

  3. Kathy A. Win User

    Someone changed my accounts phone number and cannot log back into my account.

    Hi NicholasLarese,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We are sorry to hear that you are unable to sign into your account. Let us check on this together and sort this out in timely manner.

    Just a heads up, Microsoft account is managed by completely automated server. Account security is a top priority at Microsoft, to secure the Microsoft's free account (outlook.com/hotmail.com/live.com/msn.com) you need to add phone number and a secondary email. No one here in Microsoft Community will be able to reset your password, modify and add/remove any personal or security information on your Microsoft account but everyone here can guide you in filling out the recovery form.

    • May we know if you can still sign into your account without sending a code to unfamiliar phone number using the previously signed-in device?
    • May we confirm, did you set-up two-step verification to your account?
    • In this line, I tried to recover my account through Microsoft, and I got to where it asked me what my Xbox ID was, and it kept saying invalid...
      • May we ask for the link of the form you fill out? Or may we know is this a form you fill out?
      • May we ask for a screenshot of the error message?
    Please, do not forget to check here for known issues and support articles that might be related to your concern.

    Help with the Microsoft account recovery form

    Microsoft Services Agreement

    Microsoft account activity policy

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. CGE1122 Win User

    Microsoft Account Completely Stolen

    I explained this in the original post: neither my email nor my phone number are associated with the account anymore, so I cannot log into the account, cannot use the recovery tool, and cannot use the account recovery form.
  5. LeahnaterDLV Win User

    Dreamlight Valley Ultimate Edition

    I logged out of my cloud account and logged back in, uninstalled and reinstalled the game, checked for updates.. still nothing. Is there any kind of support for this game? I can't find a single phone number, email address, or website to contact someone to help me.
  6. Naman Dubey1 Win User

    How do I change my phone number on my Microsoft account?

    It most certainly does not work. Because as soon as i put in my password to log in. It wants to verify my account on my previous cell phone number.

    I have to get inside my account to change my number which at the moment it isn't allowing me.
Thema:

Someone changed my accounts phone number and cannot log back into my account.

Loading...
  1. Someone changed my accounts phone number and cannot log back into my account. - Similar Threads - Someone changed accounts

  2. Hi someone has hacked my Microsoft account and changed my password and recovery email how...

    in XBoX Accessibility
    Hi someone has hacked my Microsoft account and changed my password and recovery email how...: Hi someone has hacked my Microsoft account and changed my password and recovery email how can i get this fixed d62f6512-1dcd-470f-b470-7ceeaf8db3a6
  3. Someone gets in my minecraft account i changed my password added 2 step verificition but...

    in XBoX Accessibility
    Someone gets in my minecraft account i changed my password added 2 step verificition but...: i changed my password i did everything but still he gets in my account whatever i do please help me, and please tell me what can i do c321ef78-dd2c-4a2d-9745-a631f185a514
  4. I believe someone has hacked my Microsoft account and changed the email associated with the...

    in XBoX Accessibility
    I believe someone has hacked my Microsoft account and changed the email associated with the...: I have had a Microsoft account associated with my personal email since March. I think I have been hacked, because now when I try to sign into this account I am told that there is no account with...
  5. Someone hacked into my account without me knowing and now they changed everything,...

    in XBoX on Windows
    Someone hacked into my account without me knowing and now they changed everything,...: like, idk what happened?? but i got an email saying that someone is trying to login on my microsoft account on 11 may, but i didn't see it because it got put into the spam folder. And when I tried...
  6. so someone who was still logged into my account after they said they signed out changed my...

    in XBoX Accessibility
    so someone who was still logged into my account after they said they signed out changed my...: so someone who i had trusted was using my account and we stopped being friends, after this they said they signed out but recently they charged my account and changed my user name. i hadn’t changed...
  7. What can i do to recover my account if someone has hacked it and changed the email and password

    in XBoX Accessibility
    What can i do to recover my account if someone has hacked it and changed the email and password: I tried to log into my microsoft account but it showed that there's no account with that email. I checked my inbox and there were multiple emails saying that my password was changed and for one...
  8. Someone changed the email on my Microsoft account without having access to my email.

    in XBoX Accessibility
    Someone changed the email on my Microsoft account without having access to my email.: When I try to log into my account, it says that there is no account associated with my email anymore. On Xbox, it says that the email for my account is now some random email that I guess is what...
  9. someone hacked and changed my minecraft account name

    in XBoX Accessibility
    someone hacked and changed my minecraft account name: Some spy broke into my computer and changed the name of my Minecraft Java account, I can't revert it or change it again (because of the 30 days), it's a rare name, and I can't contact support on...
  10. Someone took my account and changed the email I still remember the username

    in XBoX Accessibility
    Someone took my account and changed the email I still remember the username: I need help getting my old account back e44e9be3-9bfb-4b55-9f39-3211b73f93d3