Someone added themself to my family

Hi TheDemon2,

Thank you for posting in the Microsoft Community.

Based on the information that some was added on your family group that removed 2 members from the family.

That's the good thing that you able to notice it and update your account right away by changing the password and force sign out on all devices.

I just want to give you remind about 2FA enabled. If you turn on two-step verification, you will always need two forms of identification. This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access. You may even lose access to the account. For that reason, we strongly recommend you have three pieces of security info associated with your account, just in case.

Lastly, make sure is no one has an access to your account.

Regards,

Microsoft Community Moderator

Not conning nobody since they themself added the option to do it, Good to know there a bunch of cheap jerks

Hi,

for someone to be added to the family, is that the adult or adults of that family must added them to it. you will need one of the adults to remove them.

Happy Gaming!

What does it matter if someone uses an avatar that isn't the same gender as themself? This is a gaming service, not a dating service.

Hey Curtybob! If you're having trouble adding a member to the family pack, I'd suggest creating your own thread so we can help you out individually!