Some of my achievements are registered is not complete even though I know I have completed...

Hello Anthony Koziolczyk,

Thank you for posting in Microsoft Community.

We understand that you're experiencing issues with your achievements not registering as complete. Let us check on this together and sort this out in timely manner.

Aside from achievements there are challenges in every game that can only be completed within a time frame and if you exceed you will not get the equivalent amount of Gamerscore. There are requirements you'll have to meet to complete both achievement or challenge thus if you cannot, you may try to troubleshoot. Last resort is to reach out to the game support to ask for the specifics of the achievement you are unable to complete and try to redo it.

These are the troubleshooting you can try:

Solution 1: Make sure that you're connected to the Xbox network

If a completed achievement hasn't appeared online after 72 hours, your console might not be connected to the Xbox network. If you completed an achievement or challenge while offline, you won't receive related notices or rewards until you connect to the Xbox network.

1. Make sure that your console is connected to your network equipment (such as router, modem, or gateway), and then press the Xbox button  to open the guide.
   
2. Select Profile & system > Settings > General > Network settings.
   
3. Verify that your console is connected to the network. If necessary, select Test network connection to get a diagnostic.
   

After connecting to the network, try unlocking the achievement again. If you experience issues trying to connect to the Xbox service, see: Troubleshoot your Xbox network connection

Solution 2: Check the Xbox service status

Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Link: Xbox status page

Solution 3: Check your achievement progress on your console

When you unlock an achievement, you may not see a notification or an updated gamerscore right away. The Xbox service must validate your achievement first, which might cause a short delay.

If your gamerscore isn’t updated online, verify that it's updated locally on your Xbox console.

After your gamerscore has updated on your console, verify that the changes have synchronized to the Xbox network. To see your achievements on your console:

1. Press the Xbox button  to open the guide.
   
2. Select Game activity > All achievements.
   
3. Select the game in which you unlocked the achievement, and then view the unlocked achievements list.
   

If you completed the requirements to unlock the achievement on your console, but it doesn't show, it might not be synchronized with the Xbox network. Allow up to 72 hours for this synchronization to take place.

Solution 4: Check your achievement progress online

You can check the progress of your achievement online to verify that your console has synchronized with the network.

To view your achievements online:

1. Sign in at Xbox.com.
   
2. Select your profile icon in the upper-right corner, and then select Xbox profile > Achievements.
   
3. Select the title of the achievement that you're trying to unlock.
   
4. If the achievement appears under Achievements, it's already unlocked.
   

If the achievement appears under “Locked Achievements,” either the achievement was not successfully unlocked, or the console hasn’t synchronized with the Xbox network. Allow up to 72 hours for this synchronization to take place. If it hasn't appeared after 72 hours, try unlocking the achievement again.

Solution 5: Restart your console

Restarting your console ensures that any achievements awaiting synchronization on the console are re-sent to the Xbox network:

1. Press and hold the Xbox button in the center of your Xbox Wireless Controller to open the Power Center.
   
2. Select Restart console.
   
3. Select Restart.
   

Once you've restarted your console, allow up to 72 hours for the synchronization to take place

If you still don't see your completed achievement or challenge, visit the Xbox Forums to see what other users are saying about these topics or to ask your own questions.



If neither of these solutions work, you can contact the game support for further assistance. They will be able to provide you with more specific tips and steps on how to get the achievement or complete the challenge.

Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.







Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

I'm having a similar problem too with my 360. Managed to finally completed Dark Souls to 100% for it to then say it's 92% complete and 39/41 achievement got even though my Xbox and this site registers I have actually gotten all the achievements. Tried getting
a new achievement on a different game to see if that would fix the problem, it didn't work so I am now missing that achievement on Darksiders 2 as well.

My Xbox doesn't register any achievements for any games. Recent games that I've played and completed like The Witcher 3 and Tomb Raider show up in the Achievements app but they are at 0% and all of my other games on there that it show i have achievements
for wont register me getting any new achievements. Some games like Batman Arkham Knight don't even show up in the app even though I've completed that as well. Its not an issue with me being off line while i'm playing them because I have been playing online
multiplayer with a lot of them. and its the same on my brothers profile on the same console.

If anyone can help me out with this I would really appreciate it. Thanks.

Hi, Connor. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Kindly check if your achievement is already completed online. Sign in at Xbox.com.

Select your profile icon in the upper-right corner, and then select Xbox profile > Achievements. Select the title of the achievement, if the achievement appears under Achievements, it's already unlocked. If the achievement appears under “Locked Achievements,” either the achievement was not successfully unlocked, or the console hasn’t synchronized with the Xbox network. Allow up to 72 hours for this synchronization to take place. If it hasn't appeared after 72 hours, try unlocking the achievement again.

You can also try restarting your console as advised here: https://support.xbox.com/en-US/help/games-apps/....