some got charge too my account for no reason

Discus and support some got charge too my account for no reason in XBoX Sales and Promo to solve the problem; i need a refund i didnt buy anything e9a5c339-d47b-48b5-878f-cf7e1b2ff743 Discussion in 'XBoX Sales and Promo' started by xTippmannx13, Aug 14, 2020.

  1. xTippmannx13
    xTippmannx13 Guest

    some got charge too my account for no reason


    i need a refund i didnt buy anything

    :)
     
    xTippmannx13, Aug 14, 2020
    #1
  2. Aradeen Win User

    some got charge too my account for no reason

  3. robert_harmon Win User

    Game Pass issues

    Just got the same thing, came here to see whats going on. I was charged on the 14th, and could play last night, but for some reason is just says "Play with Gamepass" under everything.

    Edit - Says my payment is "Pending" under my Microsoft account since the 15th, but my bank account was charged and the money taken out
  4. Darhyl Amizola Win User

    Got charged for no reason

    Hi Charl! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your unauthorized subscription charge.

    Based on your description, it is possible that the subscription charge came from a different Microsoft account.

    Kindly check your other Xbox email accounts on account.microsoft.com > Payment and Billing > Order History > Select the date of range when you received the Xbox Game Pass for PC charge.

    Also, check the accounts' Order History of your family members or friends who might have been using your Xbox console or Windows PC frequently at your home. It might be possible that your payment card is linked to their accounts.

    If you're able to find the account where the subscription charge is located, kindly follow the instructions in this article to proceed with your subscription refund:

    https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription

    According to the official Microsoft website: https://support.microsoft.com/en-us...icrosoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 follow the interactive tool in this link to investigate the charge from your payment method.

    I would also recommend you get in touch with Microsoft Xbox Support as they have the tools and resources to properly investigate this and track the Xbox Game Pass for PC charge down:

    https://support.xbox.com/en-US/contact-us/

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. Lucidsith777 Win User

    Refund

    It won't show it on there at all and that's my problem y'all's system messed up and I'm paying for it I'm out of 43 dollars for absolutely no reason I got the email from the charges too
  6. XA JJKILLERs Win User

    Game Forgot Me?

    I only purchased Gold, no Pass as far as I'm aware, and it did have a price tag next to it when I got it.

    My husband is unavailable at the moment, but I'll ask him to check his accounts. As far as i can tell, they sent ME no confirmation, but maybe he got it for some reason.

    Thanks for the suggestions guys.
    Also check your bank account for a charge from microsoft
Thema:

some got charge too my account for no reason

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