Some game pass PC games are causing my laptop to blue screen

Discus and support Some game pass PC games are causing my laptop to blue screen in XBoX Games and Apps to solve the problem; Whenever I try to launch a game of Aoe 4, Aoe 2 and Halo Infinite it causes my laptop to blue screen with the error message being different each time... Discussion in 'XBoX Games and Apps' started by JamesSandison1, Apr 21, 2022.

  1. Some game pass PC games are causing my laptop to blue screen


    Whenever I try to launch a game of Aoe 4, Aoe 2 and Halo Infinite it causes my laptop to blue screen with the error message being different each time whereas games like Sea of Thieves and Minecraft aren't having any issues. This problems only started on 21/04/22 after an update to the Xbox app and gaming services. I have the latest NVidia drivers installed.



    Processor: AMD Ryzen 9 5900HS with Radeon Graphics 3.30 GHz

    Installed RAM: 16.0 GB (15.4 GB usable)

    Graphics Card: RTX 3080

    Edition Windows 10 Home

    Version 21H2

    Installed on ‎27/‎01/‎2022

    OS build 19044.1645

    Experience Windows Feature Experience Pack 120.2212.4170.0

    :)
     
    JamesSandison1, Apr 21, 2022
    #1
  2. Denis Anselmo Win User

    Some game pass PC games are causing my laptop to blue screen

    Hello JamesSandison1,

    I'm Denis, Independent Consultant and Microsoft user.

    I recommend checking if there are any driver updates for the video card, operating system and games that had the problems.

    If the problem persists, access the portal below, follow the steps informing the information on the blue screen.

    https://support.microsoft.com/en-us/sbs/windows...
  3. SteveNoad Win User

    Xbox PC Beta after dowloading games to seperate drive than windows, I have had to re-install windows 10 twice due to errors.

    Hi,

    Sorry about your issues there. Re-installing Windows because of a Blue Screen error should be a last resort. Windows 10 doesn't get BSOD errors unless the issue is quite serious, which as 'StuartATrueRed' has already pointed out could be caused by any number
    of issues.

    These blue screens could be caused by a number of issues, software or hardware. For software it could be driver related issue. Hardware could be a failing hard drive, failing RAM or a failing GPU, to name a few. These blue screens are not being caused
    by the Game Pass PC beta app. But without a description of what the BSOD error says, there is no way of us knowing what the issue is.

    PC Game Pass games use Windows 10's standard Universal Windows Platform and as such all install to the 'Windows Apps' folder. This folder is hidden by default but, it is possible to

    take ownership of this folder.
    Must be a driver issue then, I know my GPU, ram and hard drive are all fine, because after multiple blue screens, I rolled back the windows update required for Xbox game pass beta, and my system has been stable ever since.
  4. Obsessive Power Win User

    Xbox PC Beta after dowloading games to seperate drive than windows, I have had to re-install windows 10 twice due to errors.

    Hi,

    Sorry about your issues there. Re-installing Windows because of a Blue Screen error should be a last resort. Windows 10 doesn't get BSOD errors unless the issue is quite serious, which as 'StuartATrueRed' has already pointed out could be caused by any number
    of issues.

    These blue screens could be caused by a number of issues, software or hardware. For software it could be driver related issue. Hardware could be a failing hard drive, failing RAM or a failing GPU, to name a few. These blue screens are not being caused
    by the Game Pass PC beta app. But without a description of what the BSOD error says, there is no way of us knowing what the issue is.

    PC Game Pass games use Windows 10's standard Universal Windows Platform and as such all install to the 'Windows Apps' folder. This folder is hidden by default but, it is possible to

    take ownership of this folder.
  5. PsYcHoUKNas666 Win User

    Gamepass PC vs Xbox

    There will be alot of games coming out for PC just be patient about it lol i meam i never use my Xbox Game Pass on my Laptop cause its not powerful enough to run most of the games but if i had a nice powerful gaming pc i would have deffo use on that PC
    too. But for now Xbox only
  6. StuartATrueRed Win User

    I want to link my xbox with my laptop, already have a game pass but asking me to purchase another one?

    If you only have Xbox Game Pass, and you want to play Game Pass games on the laptop, then you will have to purchase PC Game Pass on your laptop to play PC games.

    You could however purchase Game Pass Ultimate, which gives you access to PC Games Pass, Xbox Game Pass, EA Play, Xbox Live Gold & Cloud Gaming.
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Some game pass PC games are causing my laptop to blue screen

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