Solitaire Premium Edition - Yearly Subscription just stopped working and nothing seems...

Hello Sheila Peckham,

Thank you for posting in the Microsoft Community.

I can see that you're having trouble with Solitaire Premium Edition. Have you tried restarting your computer or device? If that doesn't work, you can try uninstalling and reinstalling the game. If the issue persists, you can contact Microsoft support for further assistance.

To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
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Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hi Michelle,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your Solitaire premium subscription.

To make sure that you'll reach the right support group for this game and for your issue to be logged, responded and monitored accordingly, allow me to redirect you to the proper channel. Kindly use this link to submit a support ticket to Microsoft casual games support:

https://support.xbox.com/en-US/game/microsoft-c...

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

Same problem here and, reading the reviews of both games, more users experience this. See also this thread: https://answers.microsoft.com/en-us/windows/forum/all/solitaire-premium-edition-yearly-subscription-has/9f460945-a417-4ac9-864d-50596182fb64?page=2

Well... since nothing other that I tried worked, I have uninstalled the game. I have a yearly subscription on the game, premium.

AppleStore only offers downloads to tablets and phones, and on the GooglePlay page the 'install' button is not clickable... *sob*

Anyone helpful ideas/solution, please?