Solitaire & Mahjong will not load or start

My name is Fernando I'm an independent consultant, I'm happy to help

1-Follow these procedures: Right-click on the Start Menu -> Apps and Resources -> Locate and double-click on Microsoft Solitaire Collection -> Repair. Restart the computer. 2-Restore Windows Store cache can also help you solve your problems. Try to fix Microsoft Solitaire Collection not working by following these instructions: Hold down the Win and R keys.
When the small “Run” window appears, type wsreset.exe.
Press the Enter key. Wait for the command to start and restart your computer. 3-Launch the Windows Store Apps Troubleshooter: Yes, I know it's the easiest method and you might have tried it before. But it's also very effective.

Open the Settings app and click on Update & Security.
Click Troubleshooting in the left pane. Scroll down, click Windows Store Apps, and then click Run Troubleshooting.
The Windows Store App Troubleshooter is running and detects issues. Once the problem is detected, follow the instructions. Once the process is complete, everything is ready and your application will run again.

Hope I helped and see you soon

I am having same issues where Microsoft Solitaire and Mahjong comes up with blue screen and does not load.

Go to the Store and install another Microsoft game. Like Mahjong or Jigsaw.

Start that game and when you are logged in to Xbox Live, start Solitaire while leaving the Mahjong or Jigsaw game open.

Worked for me.

Another option to resolve the issue that was recommended by the MCG Team is:

• Install Microsoft Mahjong from the Microsoft Store
  
• Start the Mahjong game
  

Now its possible to start Solitaire once again!

Best regards!

microsoft solitaire and mahjong including daily challenges and jigsaw. In fact none of them will load. It goes as far as Play Now and thne the thing that spins but then nothing