Solitaire keeps closing on my Samsung Tab A

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Cire, I'm sorry you're experiencing this.

There's not much you can do on your phone/tablet.

You can check if your android has an update, and also connect it to another wifi to check if the app still closes.

If the error persists then what we can do is report this error

I advise you to report it directly to the team

Click the "Report Outage" button

https://support.xbox.com/en-us/xbox-live-status

if you want other methods to report, follow the official link below

https://support.xbox.com/en-US/help/account-pro...

I remain at your disposal if you have any further questions.

Hello!
My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Cire, I'm sorry you're experiencing this.

There's not much you can do on your phone/tablet.

You can check if your android has an update, and also connect it to another wifi to check if the app still closes.

If the error persists then what we can do is report this error

I advise you to report it directly to the team
Click the "Report Outage" button

https://support.xbox.com/en-us/xbox-live-status

if you want other methods to report, follow the official link below

https://support.xbox.com/en-US/help/account-pro...

I remain at your disposal if you have any further questions.

Ok, thanks for your reply. If it persists I'll report it to the link you provided.

eric

Deal, Eric.

Thank you for your understanding, really

The problem is that I have a laptop with MS 10 and play the MS solitaire via Xbox site. I bought a Android Samsung and put the MS solitaire on it but when playing it on the Samsung it won't allow me to keep the record of completion on the xbox site so
that I can use either device to complete the daily challenges.

Hey bmay483,

You should contact Microsoft Support and see if they can help.

Best,

Nozzle