Solitaire Freezing

DanielleAtkinson · Jun 3, 2014

I tried to access my solitaire, Taptiles and mahjong today and I cannot get them to load, the logo screen just hangs then goes to task bar and back to my previous app.

:)

Smooth825 · Jun 3, 2014

game freezing

Microsoft Solitaire Collection keep freezing on windows 8 am playing Xboxx I need help please

Mary M Salvador · Jun 3, 2014

Microsoft Solitaire Collection

My Surface Pro is freezing after starting Microsoft Solitaire Collection, I have to hard boot it. This has been happening for 4-5 days now, I even restored my system. I gave up and downloaded a different solitaire game on my Win 7 PC. bummer

DanielleAtkinson · Jun 4, 2014

I have managed to launch both Solitaire and Mahjong by putting my laptop in airplane mode, and then reconnecting once the game is up and running. Once I've signed in, I cann access my daily challenges.

Smooth825

Microsoft Solitaire Collection keep freezing on windows 8 am playing Xboxx I need help please

DanielleAtkinson

I have managed to launch both Solitaire and Mahjong by putting my laptop in airplane mode, and then reconnecting once the game is up and running. Once I've signed in, I cann access my daily challenges.

XBF Mohammed C

It seems to be a known issue; however, I would recommend trying the steps listed here as they worked for some people: https://microsoftcasualgames.zendes...72-What-do-I-do-if-my-game-crashes-or-freezes-

Ror more info, kindly check: https://microsoftcasualgames.zendesk.com/hc/en-us/articles/4403080898196-KNOWN-ISSUE-Microsoft-Solitaire-Collection-Hangs-or-Freezes-and-Needs-to-be-Restarted

Mary M Salvador

My Surface Pro is freezing after starting Microsoft Solitaire Collection, I have to hard boot it. This has been happening for 4-5 days now, I even restored my system. I gave up and downloaded a different solitaire game on my Win 7 PC. bummer

RobertSoszynski

I am experiencing exactly the same problem at the moment. It is happening with Solitaire, Mahjong and Word Games. Funnily enough it doesn't happen with Sudoku which doesn't play ads! The 'Microsoft Casual Games' ad (horrible ad) has never played properly
for months - it plays for a few seconds, freezes for some secs plays again for a few seconds, freezes and then totally drops out into the game - WTF!!?? It makes it extremely difficult playing the Events in Solitaire or even to finish one of the daily challenges
in Mahjong, Solitaire of MUWG. I've restarted the PC to no avail. I had formed the opinion that it is entirely due to the ads not playing nicely. How does one even refer this issue to tech support?

Solitaire Freezing