Solitaire Collection will not load after April 2018 Windows Update

Discus and support Solitaire Collection will not load after April 2018 Windows Update in XBoX Games and Apps to solve the problem; I have not been able to play Solitaire Collection since Monday, I have uninstalled the program and reinstalled, rebooted my computer twice. Everything... Discussion in 'XBoX Games and Apps' started by SunnierOcean656, May 3, 2018.

  1. chappy19734
    chappy19734 Guest

    Solitaire Collection will not load after April 2018 Windows Update


    I have not been able to play Solitaire Collection since Monday, I have uninstalled the program and reinstalled, rebooted my computer twice. Everything else works. So what is going on, says cannot connect to internet, which is incorrect. Help me please
    and thank you

    Martha McCarthy aka
     
    chappy19734, May 11, 2018
    #16
  2. abacket
    abacket Guest
    Same here. Microsoft Solitaire Collection stopped working on monday before the Windows 10 update and after still did not work. Tried deleting and reloading and still did not fix the problem. Tried the Windows Store diagnostic tool and still did not fix the
    problem. I am now unable to reload the game. I click on the get button in the Microsoft store and it just flashes on and off real quick and loads nothing. I had problems during the last Microsoft Windows 10 update also. Over it!
     
    abacket, May 11, 2018
    #17
  3. Kol-12
    Kol-12 Guest
    Same problem here on Windows 1803. The sign in/sync causes the whole machine to become frustratingly unresponsive. Thankfully the work around to bring another window to the foreground during the sign in works for me. Thanks!
     
    Kol-12, May 13, 2018
    #18
  4. Solitaire Collection will not load after April 2018 Windows Update

    I'm having the same issue. Only, my error message says, "Internet Connection Problem\
    We ran into a problem trying to get important Solitaire data. Please refer to error code 124." The only options are to "Try Again," or "Cancel." This has been happening all week. For one singular moment, Solitaire actually worked and I
    was able to play the Daily Challenges; however, I had to step away from the computer and put it in Sleep Mode. When I returned, I could no longer connect to Solitaire.

    For the record, I have tried running the App Troubleshooter, and uninstalling/reinstalling. However, like SunnierOcean (and many others), I have no problems connecting to Mahjong. Also, for the one time Solitaire worked, I had done nothing to make it work.
    Therefore, this seems to be a problem on Microsoft's end. I've noticed that this issue has been happening off and on since 2016. What's happening, and what's the solution?
     
    ViscoseDrake88, May 25, 2018
    #19
  5. SevenHand
    SevenHand Guest
    I also have tried everything, Solitaire just doesn't work since the update.
     
    SevenHand, May 26, 2018
    #20
  6. Just an update.... I am able to get into Solitaire's Daily Challenges--usually after uninstalling the Solitaire Collection, restarting the computer, going to the Windows Store, reinstalling the game, clicking the menu button (next to the "Pin to Start"
    button), clicking on "Game hub," waiting for the Solitaire page to load, then clicking "Play." (Sometimes going through this routine each time I want to complete the Daily Challenges seems more trouble than it's worth, and sometimes I've had to find yet another
    work-around if the above-mentioned process didn't work.) Interestingly, even though I've gotten into the game, I'm "signed in" and my progress is being saved in "the cloud," the Events section still says, "Internet Connection Required." The Event Calendar
    doesn't work, either. I get the error message: "Event Loading Error\Encountered a problem with loading the events for the selected month. We are sorry for the inconvenience." Likewise, I can't access the Star Club. The Star Club gives the error message:
    Error\There was a problem downloading game data for Solitaire. Please check the Solitaire FAQ at
    FAQ Archive - Microsoft Casual Games and refer to error code 107. I am, however, able to play the regular games. Is there anyone out there who can explain what is happening, or (better yet) who can figure out the problem
    with the Solitaire Collection and fix it?
     
    ViscoseDrake88, Jun 4, 2018
    #21
  7. GoGrBay15
    GoGrBay15 Guest
    My Windows 10 upgrade happened last week: about Oct 8, 2018. Caused my entire computer system to CRASH. Had only a blank screen. Dell got my computer going again. Several questions please:

    1. HOW DO I STOP UPGRADES FROM WINDOWS 10. Each upgrade has done great damage to my computers. PLEASE HELP ME TO STOP THEM!

    2. My system is now working "better"... AM A PREMIUM MEMBER OF THE MICROSOFT SOLITAIRE COLLECTION. In fact since I got my system back, I think I have paid about 3 times just to get the games to play. TODAY,,, I am now getting the error message 121003...
    like those listed below:

    I AM DEFINITELY CONNECTED TO THE INTERNET!!! I updated my password so I could sign up with the game...hoping once they recognized "me", they'd recognized my internet system.

    I had no problems before Windows 10 upgrade (Oct 2018) ruined just about everything on my computer. HATE WINDOWS 10. Pam from WI.
     
    GoGrBay15, Nov 2, 2018
    #22
  8. GoGrBay15 Win User

    Solitaire Collection will not load after April 2018 Windows Update

    My Windows 10 upgrade happened last week: about Oct 8, 2018. Caused my entire computer system to CRASH. Had only a blank screen. Dell got my computer going again. Several questions please:

    1. HOW DO I STOP UPGRADES FROM WINDOWS 10. Each upgrade has done great damage to my computers. PLEASE HELP ME TO STOP THEM!

    2. My system is now working "better"... AM A PREMIUM MEMBER OF THE MICROSOFT SOLITAIRE COLLECTION. In fact since I got my system back, I think I have paid about 3 times just to get the games to play. TODAY,,, I am now getting the error message 121003...
    like those listed below:

    I AM DEFINITELY CONNECTED TO THE INTERNET!!! I updated my password so I could sign up with the game...hoping once they recognized "me", they'd recognized my internet system.

    I had no problems before Windows 10 upgrade (Oct 2018) ruined just about everything on my computer. HATE WINDOWS 10. Pam from WI.
  9. SevenHand Win User

    Solitaire Collection will not load after April 2018 Windows Update

    I also have tried everything, Solitaire just doesn't work since the update.
  10. PlushMountain2 Win User

    Solitaire Collection will not load after April 2018 Windows Update

    Same here. The first time I couldn't play Daily challenges I updated the April 2018 windows 10. It worked for a few days than another update that automatically updated on my computer made my game stop again. But after the April update it didn't play right.
    It kept loading while playing the game. This sucks
  11. EuroBerni 88 Win User

    Solitaire Collection will not load after April 2018 Windows Update

    Since the update to Windows 1804 we have been on several PC's, not at all, even this problem.

    My workaround (randomly found): Immediately after starting solitaire on the desktop bring another window to the foreground, and wait until the synchronization is complete. If the Solitaire window is in the foreground when connecting, it will typically crash.

    I hope, however, that Microsoft will fix this error soon!
  12. EasedPaladin2 Win User

    Solitaire Collection will not load after April 2018 Windows Update

    I have had the same problem since the April 2018 Windows updated a couple days ago. The Solitaire Collection updated last night, but nothing changed. I still get the same 121003 error code! VERY FRUSTRATING!
Thema:

Solitaire Collection will not load after April 2018 Windows Update

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