SOCORRO , CONTA PERDIDA COM COBRANÇA NO CARTÃO [Translation - HELP, LOST ACCOUNT WITH...

Ola, tudo bem ? Sei cm é desesperador essa situação, pode dar mais detalhes ? Quais formas de recuperação já tentou ?

[Translation - Hello, how are you
? I know cm is desperate this situation, can you give more details?
What forms of recovery have you tried?]

Hello TeiveZ!

Thank you for posting on Xbox Forums! I understand that not being able to access your account in which you were just charged for Xbox Live Gold can be frustrating but I will be happy to assist you today. In regards to not being able to access your account,
I understand that you've tried to
Reset your Password but, did you follow the steps we have on the website to do so? Did you go through the recovery form when trying to reset the password? If you need further assistance please feel free to reply back letting us know. Thank you again for
posting on Xbox Forums!

Olá, você pode tentar recuperar sua conta usando a página de recuperação?

[Translation - Hello, can you try to recover your account using the recovery page?]

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Hello iTalo,

Thank you for contact Forum support!

Should the account have been hacked I recommend to try and recover the account under the recover account option of
Account.Microsoft.com.

Once you input your email it will ask for your password, then select Forgot password and try to recover the account.

Should there be any issues with recovering the account its best to contact a live support agent for more assistance.

The best way to reach Live Support would be here:

Contact Us

It's going to ask if you want help from the virtual agent select
no thanks, pick the category(Games)and just pick a contact method (request a call from support or Chat is faster).

Hope this helps.

You can't transfer from one account to another but you can try
changing the email address on the account you are using.