so trying to log in to my mc account and i am unable to because i have lost the email

Discus and support so trying to log in to my mc account and i am unable to because i have lost the email in XBoX Accessibility to solve the problem; and i am unable to because i have lost the email i many years ago and have zero idea. on what it is was hopping there is a way i can remove this... Discussion in 'XBoX Accessibility' started by Zkull_Raider, Jan 29, 2025.

  1. Zkull_Raider
    Zkull_Raider Guest

    so trying to log in to my mc account and i am unable to because i have lost the email


    and i am unable to because i have lost the email i many years ago and have zero idea. on what it is was hopping there is a way i can remove this acccount and start a new

    :)
     
    Zkull_Raider, Jan 29, 2025
    #1
  2. Darhyl Amizola Win User

    so trying to log in to my mc account and i am unable to because i have lost the email

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this. I just want to clarify when you mentioned "mc account" do you mean a Minecraft account, is that correct?

    If yes and to answer your inquiry, it is not possible to remove and re-associate a Microsoft account to a Minecraft account.

    In order to recover a Microsoft account that is linked to your Minecraft, you will need to know the email address associated with it. In this case, the only option you have is to perform the following workarounds to locate the email address linked to your Microsoft/Minecraft account according to the official Xbox website: https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

    "Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

    If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

    If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

    Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

    If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

    Note: This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

    Steps for the organizer:

    Open the Xbox Family Settings app on their mobile device.
    Choose the member whose account info isn’t known.
    Select the Info bubble next to the user’s gamertag.
    Review the info under Account email for the Microsoft account that’s associated with their Xbox profile."

    If you're able to locate the email address of your account, you can proceed with recovering it through the account recovery webform:

    https://account.live.com/acsr

    Important: If you haven't signed in to your Microsoft/Minecraft account for more than 2 years, I'm afraid it is no longer possible to recover the account due to inactivity. According to the official Microsoft website: https://support.microsoft.com/en-us...s-closed-5ce9281c-99eb-423b-9b5c-2b69a7701dc2

    "If you haven't signed in to your account for more than two years, it may have been deleted."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. 廖嘉仪 Win User

    通过兑换码兑换MC后,过了一段时间提示未购买? After exchanging MC through redeem code, I was prompted that I have not purchased after a period of time?

    Nothing is in my Xbox purchase history, but I do own Minecraft. I am sure that I used this email to redeem and activate the game. And I log in minecraft.net with my MS account, but it showed that I didn't own MC.

    About a few months ago, I logged in the MC launcher, and I could play at that time. Recently, I opened the launcher again, and edited the Xbox profile, then I logged out. But when I logged in again, it showed that the game belonged to a account which appeared as a phone number, and the number started with 150. I am sure that it is not my account.

    I am very confused, and, you know, MC is 165 CNY ! (It isn't a cheap game for me)

    I tried to log in and log out again and again, but it had no effect.

    I am using the laptop and desktop.

    I didn't "BUY" MC, but used a redeem code. I was sure that I used this email.
  4. Mitch Radtke Win User

    How do I change my primary email from an old, expired one to my current email?

    No. I am able to sign into my Xbox live account using the log in info. But the email itself has expired/been deleted a long time ago so I can’t log into the email itself. So when I want to access/change my account info and it asks me to log into my email and find the verification code, I am unable to do so. Again, I know all the info for the old expired email, I just can’t log into for the verification codes because it’s expired
  5. SRFferg Win User

    Problems with "gamertag"@xboxlivefamily.com account - can't log in.

    I am having this exact problem!

    You think that MS would have caught this issue by now.

    So basically I have one working account and the others are dead. You cannot log into them because the email accounts don't exist.

    Very frustrating. Hope they fix this soon as my family don't want to lost their accounts.
  6. Arjun Mahuli Win User

    MICROSOFT ACC LINKED TO MINECRAFT ACC DELETED AND NEED SOLUTION FOR HOW TO RETRIEVE IT SINCE I CANT LOGIN TO MY MC ACC.

    Hey Kyle,
    Firstly thanks for taking out your time to try and help me.

    I have seen videos that like there is a form to fill out if you lost you mc acc with like transaction id, proof email etc and that they then help you link you mc acc to another email/microsoft acc ultimately recovering it. There has to be someway or the other and i am sure microsoft can surely easily fix this problem and get me back my account if they actually look into it. I really hope some thing or the other can be done to help me by microsoft cuz even though many people dont get their accounts back i have also seen some cases when the accounts get recovered by mojang/microsoft looking into the issue, confirming that acc was hacked and deleted ownership confirmed and their mc acc given back to them. As of the 30 day recovery I only lost access to it today and got deleted today. Also I dont know if i mentioned it earlier but my acc hasnt been logged on to since i logged off, nothing in my profile such as name etc has been changed so i dont thing they have gotten into it. And i also had recieved an email from "microsoft account team" saying that security info was added and security info was deleted and also in one of the emails there was a random email id give stating that maybe they changed but idk. It also said that if this was you ignore if not a malicious user has access to your account
Thema:

so trying to log in to my mc account and i am unable to because i have lost the email

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