So, My Xbox one series s is... Well. Not letting me hear stuff.

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Can you tell me what have you tried so far?

Try performing a full power cycle

Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

Once the lights on the front of the console, unplug the power cable from the rear of the console.

Wait at least 2 minutes

Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

The Series S/X version will not work on a One. It'll only work on a Series S or X.

I have a madden 24 game foor Xbox one and series xs and its not letting me play even though I have a Xbox one s

Well first there is no series s with a bluray drive

Xbox one s does and that isn't a series s

Xbox one games are compatible with xbox one games whenever it is one x or s

Series consoles are just xbox series NOT one s or x

They labeled series consoles that way for a reason to differentiate xbox one games from series games

Yeah I don’t get it. It started with my series s as well and so I stopped using my series s for a little bit and tried using my Xbox one s to see if I could play with my friends using my old console and it eventually did the same thing to that console as well. I feel you on that man. I made this post in the hopes that other people would come forward because it seems to me that Xbox doesn’t think it’s a problem. Because they haven’t fixed it yet. So I’m hoping if more people come forward it’ll get on Xbox’s radar and they’ll look into it.

There's no such thing as an Xbox One Series S. There's an Xbox One S and an Xbox Series S. That game is only available for the Series S/X, not the One. So if you have a One S, it will not work.