So my xbox is basically broken and want know how to fix it

Layton Ring · Dec 19, 2022

So I've had this Xbox for almost 3 years, and for awhile, it worked completely fine, games ran smoothly, and it wouldn't kick me out of games, then after a year of having it, when I started to buy more games, they wouldn't load and I would either be stuck at a loading screen til I quit the game, or I would get kicked out of the game. This greatly confused me, but it's gotten worse. I've been playing minercraft for over 9 years, and love the game unconditionally, and I used to play it everyday, it came with my Xbox so I didn't have to buy it. But it and some other games recently stopped working, I tried reseting my xbox completely to the point where it was almost like it was brand new, but now it says I don't even own the game! Xbox, I love this console generation so much, but it really stinks that the xbox that I've had for a long time just suddenly stops working! I need help resolving this issue, I've tried basically everything, so I would love to hear some options I haven't already heard.

:)

Geri M.

Hi Layton Ring,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused and we are here to help. As per description, your Xbox console is not working lately and not recognizing your games. You have tried resetting but still the problem persists. Let us check on this together and sort this out to assist your concern.

To better understand it, we would like to ask few questions about it.

Have you tried updating the device system lately?

Troubleshoot system updates on Xbox | Xbox Support
Are there recent changes made that may cause the problem?
Is this happening to all games or to specific Minecraft only?
Did you try power cycling the device?

How to restart or power cycle your Xbox console | Xbox Support
Do you mind sending a screenshot of the error message if there's any?

If you think that your console needs for a repair, you may go to his link. Getting your Xbox device serviced | Xbox Support.

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Geri M.

Hi Layton Ring,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Xbox Forum Moderator

Microsoft Community

RossB89

Yep same here, no point player the single player till they fix this.

Pretty sad the most basic function of saving your game is broken...... so much for next gen eh? I know the bug is on ALL platforms but how did this one slip through the testing net...

mexico66-DCEA25D2-D9

No point going into support forums never get an official reply, but basically updates are broken, they are fixed when they are fixed,

You want a quick fix that May or may not work, buy a 2gb USB stick at your expense

ZeroRedux

So they want us to spend more money on their broken game so they can fix their broken game?

So my xbox is basically broken and want know how to fix it