So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ...

Discus and support So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ... in XBoX on Consoles to solve the problem; How can i go about getting them to fix it, I dont want a plain black or white one they would send, i just want my headphone jack fixed.... Discussion in 'XBoX on Consoles' started by m60 gladiator, Sep 30, 2018.

  1. m60 gladiator
    m60 gladiator Guest

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ...


    How can i go about getting them to fix it, I dont want a plain black or white one they would send, i just want my headphone jack fixed.

    :)
     
    m60 gladiator, Sep 30, 2018
    #1
  2. saatb
    saatb Guest
    Why can't my Xbox One S wireless controller detect headsets?

    I bought my Xbox one S Wireless Controller in August 2018, and the 3.5mm headphone jack has been working fine. Then, yesterday it just stopped working completely. Can someone help me?
     
    saatb, Sep 30, 2018
    #2
  3. Fuuzzzy
    Fuuzzzy Guest
    BRING XBOX ELITE CONTROLLER TO DESIGN LAB

    I’ve had an Xbox elite controller for the past two years but wanted to be able to customize it. So, for Christmas this year I got a scuf controller that I designed myself. Compared to the elite controller, the scuf just sucked. I love the concept of the
    design lab and all the current options to customize an elite controller are so overpriced. I would love to see the Xbox elite controller be brought to the design lab! So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ... :)
     
    Fuuzzzy, Sep 30, 2018
    #3
  4. XBF George L
    XBF George L Guest

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ...

    Hey m60!

    Contact
    Xbox Customer Support     for assistance or options about sending your controller in for an exchange.

    or you can set it up online at
    Device Support

    Hope this helps

    Thanks for reaching out
     
    XBF George L, Sep 30, 2018
    #4
  5. XBF Chris J
    XBF Chris J Guest
    Hey M60,

    In order to request a repair/exchange please contact us here to request a callback. An Xbox agent will be able to help you set that up right away.

    If you would like to set up your own repair/exchange please visit this link and follow the instructions on the screen:

    Devicesupport.Microsoft.com    . You will have to have an Xbox one console registered to your account before continuing.

    Hope this helps
     
    XBF Chris J, Sep 30, 2018
    #5
  6. m60 gladiator
    m60 gladiator Guest
    Yes but i dont want a new controller cause all they will send is a new black or white one. I just want the motherboard switched or even the headphone jack fixed.
     
    m60 gladiator, Sep 30, 2018
    #6
  7. XBF Paul M
    XBF Paul M Guest
    Hiya, M60!

    Paul from Xbox Forums Team here to assist with the issue, as previously stated above the best thing to do would be to contact
    customer support
    to help resolve the issue. In regards to getting back the same controller here is a link to our

    websites services terms and conditions    . I hope this information is helpful in resolving the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Nov 3, 2018
    #7
  8. XBF George L Win User

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august this year

    Hey m60!

    Contact
    Xbox Customer Support     for assistance or options about sending your controller in for an exchange.

    or you can set it up online at
    Device Support

    Hope this helps

    Thanks for reaching out
  9. XBF Paul M Win User

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august this year

    Hiya, M60!

    Paul from Xbox Forums Team here to assist with the issue, as previously stated above the best thing to do would be to contact
    customer support
    to help resolve the issue. In regards to getting back the same controller here is a link to our

    websites services terms and conditions    . I hope this information is helpful in resolving the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
  10. XBF Chris J Win User

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august this year

    Hey M60,

    In order to request a repair/exchange please contact us here to request a callback. An Xbox agent will be able to help you set that up right away.

    If you would like to set up your own repair/exchange please visit this link and follow the instructions on the screen:

    Devicesupport.Microsoft.com    . You will have to have an Xbox one console registered to your account before continuing.

    Hope this helps
  11. m60 gladiator Win User

    So my headphone jack just crapped out on my xbox design labs controller. I bought it in august this year

    Yes but i dont want a new controller cause all they will send is a new black or white one. I just want the motherboard switched or even the headphone jack fixed.
  12. SvenTheDragon Win User

    Next Gen Consoles

    Thank you!

    also, I have another question that I forgot to add to the original post:

    Will Xbox one controllers work with the Series x and Series s? I'm thinking about getting a new controller because my current one is pretty old.

    one last question: do controllers bought from the Design Lab have headphone jacks on the bottom?

    Thank you so much!

    -Sven
Thema:

So my headphone jack just crapped out on my xbox design labs controller. I bought it in august ...

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