So I've just discovered an issue with my Xbox Series X and using Dolby Atmos for headphones.

Hi, try reinstalling the app in this case to see if that helps (and make sure to install it on the internal storage)

If you’re not using an insider build in your console the best option is report this problem to the app developer. In this case Dolby

Hi Josef, thanks for the reply. It is displaying as Dolby Atmos for headphones like you suggested I tried changing it between Sonic and Stereo Uncompressed and back to Atmos with no luck, as mentioned in my post the only thing I can get it to kick back in is go into the Dolby Access app, go to settings and change the eq from Game to Movie and it starts to work again. I'm able to change the eq back to Game and it continues to work but as soon as I unplug or turn the system off I have to repeat this process to get Atmos to work again.

Only noticed it tonight, played earlier today and it was fine. I've tried hard resetting a couple times and restarting the system with no luck. My next step was to maybe delete the Dolby Access app and redownload and see if that works. I'm unsure.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jarrin

Please tell me:
Is Dolby atmos the default output sound for headphones?
Double check this in the console settings > general > volume and audio output

If not, please select it. If yes, please change it temporarily to Windows sonic. Test and set Atmos again

If that doesn’t work:
Are you using an insider build / beta in your console ?
When this started to happen?
And what did you tried so far to fix this
In that way I can advise you different things or how to proceed

Hello,

I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.