So I've just discovered an issue with my Xbox Series X and using Dolby Atmos for headphones.

Hi, I worked out what was causing the issue. It was my controller. The play and charge battery was playing up. I replaced it with AA batteries and Dolby Atmos started working normally again. Check everything on your controller is working correctly.

Hi, try reinstalling the app in this case to see if that helps (and make sure to install it on the internal storage)

If you’re not using an insider build in your console the best option is report this problem to the app developer. In this case Dolby

I'm using the Sennheiser HD599 headphones.

Hi, thank you for the tip but I am using the Elite 2 Controller with built-in battery so I can’t do a swap. I’ll try to use a standard controller to see if this is related.

Can I ask you which headset are you using ? I have an astro a50 gen4 with the dolby atmos licence, I don’t know if it’s a known issue.

Hi, try reinstalling the app in this case to see if that helps (and make sure to install it on the internal storage)

If you’re not using an insider build in your console the best option is report this problem to the app developer. In this case Dolby

Hi, I have the exact same issue. I tried everything on this topic and unfortunately, it doesn’t work.

I have an insider build on my Series X (Alpha Skip-Ahead Ring), is this a known issue ?

Thank you in advance.