So it is 2025 and MS still does not fixed the re-download problem?

Hello, .! I'm sorry to hear about the issue you are facing when trying to play a game. May I know what game you are trying to play?

Can you also please share what troubleshooting steps you have tried so far?

Aside from updating your Xbox app, I'd also like you to check for an update on your PC system.

Check the recent version of the Xbox app

Microsoft Store app > Downloads > Get updates/Update all

Check for the most recent version of Windows, including optional updates

PC Settings > Windows Update > Check for updates > Install

Kindly do these steps and make sure to quit any games and apps.

Please check your PC's date and time settings.

Your PC will need to have an accurate date and time value to be able to establish a connection.

On your PC, press the Start button, then select Settings.

Select Time & Language > Date & time.

Under Set time automatically, make sure the button is set to On.

Press the Window Key + S then type CMD and run as administrator and enter these commands

ipconfig/flushdns and press enter

ipconfig/registerdns and press enter

ipconfig/release and press enter.

ipconfig/renew and press enter.

netsh winsock reset and press enter.

Press the Windows Key + S then type Delivery Optimization

- 'Advanced settings - 'and select "Absolute Bandwidth'

- make sure that there are no other checks on any of the boxes

Thank you!

Ahhhh hopefully a fix will be released soon with a lot having this issue i've deleted and re downloaded it still does the same!

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

Same problem here. I also tried uninstalling season pass and re downloading/installing but same problem. Does anyone know how to fix this?

Yes, started this week. All Win10 machines I have access to report this same problem. No other MS game of mine that connects to the Xbox universe reports any problem. No network problems. Re-installation did not fix. So, how do we get MS to acknowledge and
fix this?