So I keep getting notified that I have points to redeem a gift card but won't let me redeem...

Hi. My name is Brilliant and I am happy to assist you today.

You can login to your account from a different device, Mobile device or PC. Also try different browsers to redeem your rewards.

I hope this helps resolve your query. Happy gaming.

Weird. None of the gift cards have shown available for me for quite some times. I have enough VIP gems saved up for a $10 card now, and neither the 5000 or 10000 points options, let alone the $5-$10 visa gift cards.

I keep my eye out every night and every morning, and they never show as available to redeem for me. So frustrating that I see folks able to redeem them like crazy, but they show out of stock for me every single day.

Ft

Quick question could you redeem all your gift cards on 1 account at once or you have to use it little by little?

So Xbox account has a limit of $1000. You can redeem as many cards as you want, but if you would exceed $1000 it won't let you redeem any more cards till your balance goes down. For example, if you are at $905 and try to add $100, it will give you an error message.

Your gift card is still good, but the system won't let you redeem it till you spend some.

Just wanted to make sure cause i don't wanna get banned for adding so many gift cards at once or anything like that thanks for your response

So it's not the redemption that isn't working, when I go to say redeem my points the 3$ gift card is no longer an option to select I only have the 1.25 gift card to choose when I want to redeem points

Which country are you in? US dollar cards can't be redeemed if your account is in a different currency (as I found out when I tried to redeem a US$ gift card given to me on a UK£ account) so the store most likely won't let you buy one.