So I have proof of purchase for my minecraft acc, I migrated it to this gmail, but suddenly...

Hello HydraNotAvailable,

Welcome to Xbox Community Forum. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are trying to inform yourself about the privilege of the Minecraft subscriber. To make sure you can get more professional help, we would like to advise you on the right support for your requests.

You can contact them by submitting a support request here: Submit Request – Home (minecraft.net)

You may also check on this helpful link for account migration: How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

We hope this helps and it is even better to connect with the correct support where you can get dedicated assistance, the experts there will provide accurate answers for you.

If you have other concerns, you can create a new post here.



I wish you a good day!



Kind regards



Xbox Forum Moderator

Microsoft Community

so i lost my acc for ever becuase the only device that held the gmail is now stolen, that sucks.

could you atleast tell me the gmail linked to my acc?

thank you for your reply!

i don't have other microsoft accounts and before this issue i played minecraft using this account as far as i remember. my order history is empty, but probably it is so because i purchased minecraft before migration

i have an email from mojang confirming the purchase with transaction id in it and another email confirming successful migration

is there a way to send these to microsoft as a proof of ownership so they can help me?

yup it has been a microsoft acc since i purchased it after the acc migration started and last time i did contact minecraft and they had told me they coudlnt do anything cause its a microsoft acc and when i contacted microsoft they said they coundt do anything cause its minecraft i need to contact them but 2 days later i had got back the acc at that time so i directly contacted microsoft this time

When i wrote account i meant my minecraft acc, i still have my minecrosoft acc. Its just that when i migrated to microsoft from mojang i lost the minecraft on said account, and i was wondering if i could get it back with just the receipt.