so i have 2 number linked to my Microsoft account, but i only have access to the new one,...

Thank you riverMC.
You can try to gain access again to it by following each method provided in this related article:

https://answers.microsoft.com/en-us/outlook_com...

The last resource you have is to use the key that the system generated when you enabled two steps verification.

Hello RiverMC
So, it seems you enabled two-factor authentication in your account. Is that correct?

you know when it lets you verify with your number or an app? it only shows my old number, thus making me not being able to verify with my new number

Hello Rivermc, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're not able to verify your identity for your Microsoft account. May I know if you're able to see an option that says "I can't use this phone number"?

As a reminder, please don't share personal information including your email or phone number

It is purchased on the only microsoft account I own I believe....

Can't you just check the order number to see that it is linked to my account with the Effect username? Also you should be able to see that I even have purchased game pass as well, yet I do not have access to that either for some odd reason. Order Number:[mod removed]