So I feel I was wrongfully banned for 4 days and put a case review on

Yeah there’s nothing wrong with the photo so I’m wondering if it was a mistake on there part that I’m gonna end up not being able to talk to friends on Xbox all weekend. Hopefully they respond to my case review on enforcement website soon

A response from the team can take up to 72 hours
Hope you can get lifted the ban as soon as possible

Also, exists the possibility that the suspension is related to a previous picture (if you changed the picture recently)

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Samuel

Would be great to assist you on this one, but no one here including customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

If you want to know how to submit a case review, you can use this link:
https://support.xbox.com/en-US/help/family-onli...

PS: I don't see anything wrong in the picture. But this is only my criteria. Is not a final word and my opinion can't change the enforcement action

Hi Keith.

Yes, if wrongfully banned, it can be overturned.

You can submit a request for a case review of your ban here:
enforcement.xbox.com.

And a quick guide: How to submit a case review.

If you believe you have been wrongfully banned, you can get more information and submit a case review at
http://enforcement.xbox.com