So I downloaded nba2k17 from the store when it came out

Discus and support So I downloaded nba2k17 from the store when it came out in XBoX Games and Apps to solve the problem; when I try to play the game it says please sign in to the person who bought this game 1bd257a0-9d8f-4a87-a6f6-ba00582c9c97 Discussion in 'XBoX Games and Apps' started by Stutz Domain, Mar 20, 2017.

  1. Stutz Domain
    Stutz Domain Guest

    So I downloaded nba2k17 from the store when it came out


    when I try to play the game it says please sign in to the person who bought this game

    :)
     
    Stutz Domain, Mar 20, 2017
    #1
  2. Yankees204
    Yankees204 Guest
    Game won't load

    I have been playing NBA2K17 on my Xbox one since it came out. I downloaded the game via Xbox Live. All of a sudden yesterday, the game won't load. It gets stuck on the team logos screen. Please help.
     
    Yankees204, Mar 20, 2017
    #2
  3. Aureferr
    Aureferr Guest
    NBA2K17 Gone?

    I had downloaded NBA2K17 from my friend's account, which is also on my Xbox. I had signed into both accounts and went to play NBA2K17, that's when it came up with the 'do you own this game or app' notification. After several unsuccessful attempts to start
    up the game, I had given up assuming there was something wrong with the Xbox servers.

    The next day I try to play NBA2K17 again, this time making my friends account the home account, so I wouldn't have to sign into his account anymore, I started up the game, but it just came up with the same message 'do you own this game or app', so I quit
    the game and signed back into my friends account, now with both accounts active, I try to start the game up again, still unsuccessful, I try to start the game from my friends account and even from the original account it is still unsuccessful.

    Now I try to uninstall/reinstall the game, when I uninstall the game and it put it into my download queue, it doesn't download, so I cancel the download and try again, this time downloading it off my friend's account, still doesn't work. Now I restart my
    console, when I go to download the game, it isn't in the 'Ready to Install' tab anymore, even for my friends account it's not in his 'Ready to Install' either. Now I can't reinstall/even have the game anymore, from my account and even the original account
    that purchased it, how can i get it back, can somebody please help me?!
     
    Aureferr, Mar 20, 2017
    #3
  4. RomkaZzz
    RomkaZzz Guest

    So I downloaded nba2k17 from the store when it came out

    Make your console as Home console My Home Xbox Setting on Xbox One | Share Your Xbox One

    It is currently a known issue: Xbox Live Service Status | Xbox Live Service Outage

    Affected services:

    • Browsing the Xbox Games Store, Downloading items that you have already purchased
    Latest update:

    We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue.

    It was fixed for now!
     
    RomkaZzz, Mar 20, 2017
    #4
  5. RomkaZzz Win User

    So I downloaded nba2k17 from the store when it came out

    Make your console as Home console https://support.xbox.com/games/game-setup/my-home-xbox

    It is currently a known issue: https://support.xbox.com/xbox-live-status

    Affected services:

    • Browsing the Xbox Games Store, Downloading items that you have already purchased
    Latest update:

    We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue.

    It was fixed for now!
  6. GFX o Bryan Win User

    Purchased Kombat Pack but won't let me download?

    When I went into a local game, it came up with Jason greyed out to the side of Kung Lao, when I went over to him, it said download, so I pressed A and it went to the Kombat Store but all that was there was Goro, don't know if it was a glitch but yeah..
  7. BakyOsijekHr Win User

    All windows store games i have installed run bad

    I found this somewhere. Maybe it can help:

    So when you download the game from the Microsoft store you then need to completely sign out of Xbox on your pc then sign back in. It’s annoying but works.

    So when you download the game from the Microsoft store you then need to completely sign out of
    Other games works fine?
  8. OldeRaider Win User

    SOTTR

    I bought the game when it came out and bought the season pass later. I just read on the Tomb Raider web site that if you own the game and the season pass you will get it for free. It said to download it from the store. It started downloading and then quit.
    It is more than half way through but won't finish.
  9. DGCm0ndo Win User

    Roblox on UK, when?

    Just change your region to USA and reset xbox and when it loads up just goto the store which will be the USA store then just download it for free then once done change back to UK that's what I done months ago when it first came out
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So I downloaded nba2k17 from the store when it came out

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