So I brought a game on my credit card and I refunded it and I want it back on my Xbox...

Discus and support So I brought a game on my credit card and I refunded it and I want it back on my Xbox... in XBoX on Windows to solve the problem; So I bought a Xbox game on the store and I bought it on my credit card but I don’t want it and requested a refund but I would like the refund back on... Discussion in 'XBoX on Windows' started by josh lees smith, Feb 24, 2024.

  1. So I brought a game on my credit card and I refunded it and I want it back on my Xbox...


    So I bought a Xbox game on the store and I bought it on my credit card but I don’t want it and requested a refund but I would like the refund back on my Xbox credit balance instead of back on my card can I do that ?

    :)
     
    josh lees smith, Feb 24, 2024
    #1
  2. - AJ - Win User

    So I brought a game on my credit card and I refunded it and I want it back on my Xbox credit instead of back on my card can I do that ?

    Hi, Josh! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.

    Unfortunately, all Xbox refunds are credited to the payment method used in the original transaction. Changing/choosing the payment method to which you want the funds credited, is not possible.

    Please let me know if you have any other questions, I'd be happy to help.
    Best regards.
  3. Peter R Fleming Win User

    ultimate game pass subscription

    No, it is not possible, unfortunately. If you where to get a refund it will be a full refund with the same payment method you brought it with for example if you brought it using a credit/debit card you will get the refund back to that card if you brought
    it with a pre-paid card you will get the refund put into your Microsoft account.

    You would with the refund be able to buy a one-month subscription of Game Pass Ultimate and if you had any money left are you would be able to buy a game.
  4. [EX] Win User

    I want a refund for a game but I don't want it on my card.

    You need to request a call back from the phone support first.

    They are the only ones who can help you with that issue.

    But cause of corona and holidays you sure need some patience !
  5. fumesBLZ Win User

    One of my games for Backwards compatibility is not showing up on my Xbox One

    Ok so I tried it this morning and it brought up a buy option with an old credit card that I removed off my Microsoft account. I looked at other games if it would pop up too and it seems like only xbox 360 games are affected by this as buying an xbox one
    game brings up the get started payment option.

    Now I decided to go back on my xbox 360 to remove the card. Trying to remove the card brings up a xbox live error message with the status code: 80190195
  6. Mathius Dragoon Win User

    Purchase bug?

    I don't want a purchase refunded. I want an erroneous charge on my credit card and an erroneous use of existing money on my account reversed.
Thema:

So I brought a game on my credit card and I refunded it and I want it back on my Xbox...

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