So got a gift card and cannot read the code, but cannot get any response from Microsoft...

Hello, Brian. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Did you purchase the code from the Microsoft store or from a third party reseller?

If you purchased from Microsoft, you should've received a code. Just copy and paste the code. If you purchased from a third party seller, you would need to contact them.

Feel free to ask back any questions.

Xbox support cannot help you with this, you need to contact the company that sold the card, they should have a phone number to call either on the receipt or on the card

The gift card distributing company is responsible for getting the codes to you properly

if you read the card you would've found that out

You cannot buy memberships with any gift cards on any online service

Gift cards cannot be used to purchase gift cards. The Microsoft account balance is essentially the same as a gift card since funds typically come from Xbox gift cards.

You have bought a code, likely from a third-party seller, that does not come from the country you’re physically located in. You cannot use currency and subscriptions, not from the country you live in.

Make sure you are purchasing from Amazon directly to make sure that you’re getting a code that will work. If you did purchase this code from Amazon directly, you need to contact them as they are responsible for the codes they distribute. Companies that make gift cards or distribute them electronically by blocks of codes from Microsoft for resale.