So Frustrated, please help

TB12GOAT4life · Oct 17, 2019

ok on madden20 mut mode my original team I cannot play any challenges it says network issues , now I I added another profile with its own email for my grandson he can play his challenges, Can anyone help me with this it's been like 4 days now wth please
anyone I need help

:)

XBF Leo G

Hello TB12GOAT4life,

Thank you for posting on the Xbox forums. We understand that you are experiencing some network connection issues with Madden 20 on your profile. We suggest reaching out to
EA support for more assistance with this issue. There may be an error with your EA account that is affecting your ability to utilize the challenges in the game. Be sure to let us know the results!

Jack0rias

I had this problem when I first got my new wireless router, Trying it in different spots of the room(If possible) may be an option. My router is connected to my modem, and my PC, and is in the room below where my XBOX is, but I still connect fine. If the
problem persists it may be necessary to contact your internet service provider who will be able to help with the problem.

OddRaptor22

Ya the cheap, modem/router combos you can get are not very good compared to using to separate devices. If your having issues with the combo, you probably need to ensure that your ports are open. Also moving it around may help. If you want to use the modem/router
and the netgear router together you have have to go into the modem/router combo and enable a bridge mode and then you will be able to attach the netgear and get much better coverage and speed than the combo. If you need some more help pm me or post back here
and ill be more than happy to try and resolve your problem

TB12GOAT4life

Yes it says ERROR OUR servers cannot process your Request at this time please try again later, it's only happening on mut mode, could it be a setting??

ThisGameIsSucky

Is there any way you could specifically define the type of network error either by an error code or specifically what is coming up when the console/game tells you there are network issues. According to Xbox Live Status page, everything is currently working
fine.

There's two troubleshooters and the status page you can look at here. Due to not being able to specifically judge the issue these should be a good start for now.

https://support.xbox.com/en-US/xbox-one/networking/connection-solution

https://support.xbox.com/en-US/xbox-one/networking/network-connection-error-solution

https://support.xbox.com/en-US/xbox-live-status

So Frustrated, please help