So before I switched my account to my home Xbox on my Xbox it said I had 5 switcs left and...

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

It is possible that you accidentally set your account as the Home Xbox on another console without realizing it, which would explain why you are seeing a message saying you have already used up your allotted switches. Alternatively, it is possible that someone else with access to your account may have set it as the Home Xbox on another console or if you're signing in on a different account and choosing "No Barrier" as your sign-in preference that will automatically set your account as Home Xbox on the console.

If you are sure that you have not set your account as the Home Xbox on any other console and you are still seeing a message saying you have used up your allotted switches, you may try answering the survey so you could get an extra switch. To do it, here's how;

1. Set the account as home Xbox on the console.

2. When you see the message that the account no longer has switches, click Help.

3. Kindly check for the option or message, Need more switches?.

4. If you see the option, follow the steps to have a one-time exemption.

NOTE: Microsoft Support and Tech Experts Do not have the Ability to Reset this.

If the option is no longer available, I'm afraid the only option to get an extra switch is to wait for your next eligible switch.

I am literally having the same exact problem. Word for word what Nick said. I’m currently without internet so I tried to switch my Xbox to “home Xbox” by using a personal hotspot. It said 0/5 changes left then I disconnected from the hotspot and reconnected. It then said I have 5/5 changes, but when I tried to make this Xbox my home one it said “can’t save changes”. It now shows I have 0/5 changes again even though I’ve haven’t changed this year. What is going on? I just want to play my game offline.

Is this an issue which will resolve by itself ? I have my mates account set as my home Xbox which was working before however it's stopped now and when on my own account it says I have 4 switches left ?

Im familiar with this and tried it and talked to another person, i had set my friends account as my home xbox and his games never showed. It kept saying he had 3 switches after i unswitched and switched it a couple of times. So i factory reset my xbox and it said he has 0 but now it says my account has 3 switches so i had talked to you because I'm stuck at 3 just like his no matter how many times i un switch and switch it says i have 3, so i used another friends account “he has 0 switches” and i was able to see his games

I have on my xbox my friend’s home xbox so we could share games we buy, but now I came to another country and since then it keeps removing his home xbox account from my xbox and every time i use his account to make his home xbox in my xbox it says
i have less switches left. Im missing 2 switches. Pleas HELP!

I strongly advise against the sharing of personal account info.