So after an update the other day my Xbox guide buttons are missing

Hi AngelObullets,

I'm not on the insider program to my knowledge. I at first did an offline update because my console was getting stuck on the green loading screen. The problem of losing data was present before this. After it was up and running again, it worked for a few days
before my profile pics and One guide data went missing again. At this stage I did a factory reset but kept my games.

When the profile pics go missing, they are replaced with the default missing profile picture. They return on next login to any of the profiles. Both the One guide data and the profile pics go missing at the same time. All other data seems to be intact when
this happens.

A am not sharing my profile with anyone and never have.

I like to figure out the first play through on my own. After that I use youtube for anything I missed. So in other words no I don't really use strategy guides.

Hi M3tal Daz3,

I am not sharing my account data with anyone but do have 4 other accounts on there that my children use. When the profile pics go missing, it is for all of our accounts. They return one by one as we log back in to them after the pics have gone missing. Every
account retains all settings. It is just the profile pics and the One Guide data so no TV channels can be found. After a rescan of the channels, it will work until both the profile pics and One Guide data go missing again. It is a very curious and specific
problem.

So many hours now... I miss the days were paid services update you on serious things like this. It is after 8am come on....

I really miss the guide button and its functions it was so much easier for friend ivites and faster. Does anyone else agree?