Snap sidebar shows wrong game name

Discus and support Snap sidebar shows wrong game name in XBoX Games and Apps to solve the problem; Hi everyone, Small issue. Purchased Forza Horizon 4 Ultimate Edition. Been playing since it came out yesterday, great game. I'm having an odd issue... Discussion in 'XBoX Games and Apps' started by D31ay3d, Sep 28, 2018.

  1. D31ay3d
    D31ay3d Guest

    Snap sidebar shows wrong game name


    Hi everyone,

    Small issue. Purchased Forza Horizon 4 Ultimate Edition. Been playing since it came out yesterday, great game. I'm having an odd issue though.

    On my home screen, the game name shows up fine as: "Forza Horizon 4". However, on the snap sidebar, it shows up as: "Forza Horizon 4 Demo". I deleted the demo before i launched the full game for the first time. When I launch the game from the sidebar, it
    launches the full game.

    Multiple hard resets have had no effect. Thinking i might have to delete and reinstall the game unfortunately.

    Anybody ever have an issue like this?

    :)
     
    D31ay3d, Sep 28, 2018
    #1
  2. Xbox ones says i have not played any games under the achievements section.

    Exact same problem. Definitely not alone here. The snap sidebar shows it fine, but not on profile. Also, it doesn't show on Windows 10 app.
     
    EndlessChorus63, Sep 28, 2018
    #2
  3. taylordude54
    taylordude54 Guest
    black ops II

    game freezes just before game starts and shows a hack sidebar on the screen anybody know how to fix this so i can play
     
    taylordude54, Sep 28, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Snap sidebar shows wrong game name

    It happens sometimes when the demo was used before purchasing the game. Try to delete the game, hard restart the console and download the game again. It worked so far and hope it will work for you as well.
     
    M3tal Daz3, Sep 28, 2018
    #4
  5. D31ay3d
    D31ay3d Guest
    Deleted the game, hard reset, and reinstalled. Still showing demo! I can't win!
     
    D31ay3d, Sep 30, 2018
    #5
  6. Hi D31ay3d,

    I would suggest trying a
    Soft Factory Reset if
    your sidebar still shows the game as the demo.



    Generally when that happens, it could be the operating system is having some technical difficulties.

    Side Note:
    It is
    very important to make sure you know the primary email/password to the account before removing
    it from the console.



    To check the email being used with the gamertag, go to
    Settings > Account > sign-in, security & passkey;in middle column at the
    top it will say "show on home" if it is checked it will rotate from gamertag
    and email on homepage. If it is not check marked, it will show in this box.



    Let us know if that helps!
     
    XBF Jasmine Z, Oct 2, 2018
    #6
  7. D31ay3d
    D31ay3d Guest
    Just did a soft factory reset, and I'm still having the same problem. Was hoping that would be it.
     
    D31ay3d, Nov 2, 2018
    #7
  8. D31ay3d Win User

    Snap sidebar shows wrong game name

    Just did a soft factory reset, and I'm still having the same problem. Was hoping that would be it.
  9. D31ay3d Win User

    Snap sidebar shows wrong game name

    Deleted the game, hard reset, and reinstalled. Still showing demo! I can't win!
  10. XBF Jasmine Z Win User

    Snap sidebar shows wrong game name

    Hi D31ay3d,

    I would suggest trying a
    Soft Factory Reset if
    your sidebar still shows the game as the demo.



    Generally when that happens, it could be the operating system is having some technical difficulties.

    Side Note:
    It is
    very important to make sure you know the primary email/password to the account before removing
    it from the console.



    To check the email being used with the gamertag, go to
    Settings > Account > sign-in, security & passkey;in middle column at the
    top it will say "show on home" if it is checked it will rotate from gamertag
    and email on homepage. If it is not check marked, it will show in this box.



    Let us know if that helps!
  11. M3tal Daz3 Win User

    Snap sidebar shows wrong game name

    It happens sometimes when the demo was used before purchasing the game. Try to delete the game, hard restart the console and download the game again. It worked so far and hope it will work for you as well.
  12. EndlessChorus63 Win User

    Xbox ones says i have not played any games under the achievements section.

    Exact same problem. Definitely not alone here. The snap sidebar shows it fine, but not on profile. Also, it doesn't show on Windows 10 app.
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Snap sidebar shows wrong game name

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