Smoke started coming out of my Xbox one x.

Discus and support Smoke started coming out of my Xbox one x. in XBoX on Windows to solve the problem; My Xbox one x has been off for several hours when it suddenly made a weird noise and smoke started coming out of it. It smelt like burning plastic. It... Discussion in 'XBoX on Windows' started by Xander Mumby, May 28, 2024.

  1. Xander Mumby
    Xander Mumby Guest

    Smoke started coming out of my Xbox one x.


    My Xbox one x has been off for several hours when it suddenly made a weird noise and smoke started coming out of it. It smelt like burning plastic. It still turns on but it heats up very quickly, and the smell of burning plastic gets worse. I'm unsure of what could have caused it, any ideas?

    :)
     
    Xander Mumby, May 28, 2024
    #1
  2. Gerardo CG Win User

    Smoke started coming out of my Xbox one x.

    Hi there Xander, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    In this situation, I recommend keeping the console disconnected and powered off for safety and to prevent further overheating. I'm not sure of the reason why this happened, but it's clearly a hardware issue, so it will be necessary for you to send your console to a trusted technician in your local area for a proper inspection and repair.

    It's important to note that Xbox no longer officially repairs Xbox One consoles and only provides repair services for Xbox Series X|S consoles, as you can confirm on the following link under the "Out-of-warranty service costs" dropdown:

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    As you can see, only Xbox Series X|S consoles are listed there, not Xbox One consoles.

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.


    I appreciate your understanding and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. ChemicalXJoker479 Win User

    Has your controller ever overheated before?

    I had a very rare occasion once where i plugged my controller in to update when i bought my xbox one S the controller overheated and the controller started smoking , never freaked out so much in my life , took it back to where i bought it and they didnt
    believe me until they smelt smoke coming from inside the controller
  4. Roop34 Win User

    Xbox One had smoke come out of it

    It stopped working in early February didn’t buy it then. That’s when I sent it to them. Is not under warranty it’s a Day one Xbox and all warranties have run their course. I never had any problems either until the time bomb inside goes off... I just thought
    xbox would care a bit more about the customers. Going to the dark side GGs
  5. brandiesel1 Win User

    Xbox One had smoke come out of it

    Sorry to hear about that. If you only bought it in early February, why didn't you exchange it at the store you bought it? Also, it's still under warranty so why did you have to pay MS?

    In all my years of playing on any console I've never heard of a plume of smoke coming out. Did you have it completely enclosed?

    Hopefully your replacement works better.
  6. Roop34 Win User

    Xbox One had smoke come out of it

    just an update I got my replacement today finally from fed ex. Plugged it in only for it to not work. If we as a community can learn anything from this it’s bring it to the Microsoft store. Don’t mail them anything unless you want to be extremely triggered
    and annoyed.
Thema:

Smoke started coming out of my Xbox one x.

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