Smartglass

HI I am having trouble with my smartglass, on Xbox one, I have deleted the 360 smartglass and downloaded the Xbox one, smartglass, but it keeps saying that the console isn't listed, please help

:)

 

please help

Yes.

support.xbox.com/.../smartglass-apple-install

 

smart glass error code 1003?

Hey there Central! Have you taken a look at these two links:
support.xbox.com/.../smartglass-setup and
support.xbox.com/.../using-smartglass Those may help you. Also, are you using your same email/password to sign in?

 

Might seem a stupid question, but you do have your xbox one console on whilst trying to connect?

 

Not a stupid question at all. I once spent 2 hours on the phone to HP trying to get my WIFI to work......at the end of the call after the poor support chap had had me in the BIOS and then arranged for UPS to collect the laptop he asked the question "just
to check - you have pushed the little wifi button next to the power one on the laptop haven't you?"

I said thank you very much and put the phone down.

Had some issues with Smartglass first time. logged out of all my devices (laptop included) and re logged back in on each one (tablet last) and it has worked like a charm since.

 

I do like this new smartglass.

The full map on Battlefield is useful and the extras in Dead Rising 3 are great!

 

Yeah, the DR3 stuff is very good.... this is how Smartglass should be implemented!

 

Fear..... Smart glass is working for you on battlefield? It loads up a small version of the map for me but then over the top of it is a message saying "could not connect to the multiplayer game

 

[quote user="OneFaith381"]

HI I am having trouble with my smartglass, on Xbox one, I have deleted the 360 smartglass and downloaded the Xbox one, smartglass, but it keeps saying that the console isn't listed, please help

[/quote]

Make sure both are on the same WiFi network and that in the Xbox One's Settings, SmartGlass is enabled.

If that does not help, turn off all equipment. Turn the router off and also turn the console off completely - to do that, press the Xbox logo on its front for about five seconds until the light on the power unit goes orange, then unplug it from the wall for
a few minutes. Switch the router on and once the network is back up (open a webpage on a PC to confirm), connect and power up the console and see if that helps.

 

[quote user="PYRO PERV"]

Fear..... Smart glass is working for you on battlefield? It loads up a small version of the map for me but then over the top of it is a message saying "could not connect to the multiplayer game

[/quote]

Yes mate. It works fine.

 

[quote user="PYRO PERV"]

Fear..... Smart glass is working for you on battlefield? It loads up a small version of the map for me but then over the top of it is a message saying "could not connect to the multiplayer game

[/quote]

I take it you're using it on a tablet? It only works properly on tablets, on phones it just loads the map image then spits the dummy.

 

I'm using my Galaxy S 3 mate. Had no dramas so far. (Crosses fingers.)

 

I've tried running it on a win 8 HTC and my win 8 laptop along with an ipad mini. All have the same problem.

 

Just tried it out again and it is now working. Nice to have a full map, it helps when your trying to get UCAV kills.

 

Iv tried everything that I no now, turned everything off, reset the wifi, turned the smartglass on, in the settings on the xbox, the screen come up on the laptop, and I can see what games have been played but once I try to connect the smartglass it says
console not listed, and keeps bringing up the xbox 360 ip address, also when I log on to the xbox one site it has my old gamer pic from xbox360.