SmartGlass won't connect to xbox one

Hi, I'm using an iphone 5 with ios 7.0.4, and every time I open the xbox one SmartGlass app and try to connect to my console it says no console was found. I enter the IP address and receive a message saying that it cannot connect at this time. Its been doing
this for a couple weeks, and I have never been able to connect it. I have tried turning off my xbox, unplugging it, killing the app, restarting both, checking my preferences and settings, deleting and redownloading the app, making sure they're on the same
network and nothing has worked. Any more suggestions?

:)

 

Smartglass for 360 officially unsupported?

I think its wrong that the Xbox 360 smartglass won't run I used that programme before the Xbox one came out and now I unable to sign or login the the app. It seems strange that the smartglass app for 360 is still downloadable and get I can to login in or
connect to the 360.....

 

xbox one smartglass not connecting

I also encountered similar issue on Android Xbox One Smartglass 2.0.2 and it worked only when it had a good mood. For now I tried to powercycle +- 10 times and it still won't connect XS

 

Hello @mafiaman0505, I'm sorry you are having trouble connecting Xbox One SmartGlass to your Xbox One console. Please take a look at the SmartGlass FAQ

HERE for steps to try in resolving connection issues. Many times there may be issues where the phone is actually connected through the cellular radio rather than your wifi router. Other times the wifi router may be preventing the connection such as keeping
the wired and wireless networks separate, or being configured for wifi isolation which prevents any 2 devices on the same wifi network from connecting to each other. Please try these steps and if you still are unable to connect, let us know the make and model
of your wifi router and any additional details on your home network setup. Thank you.

Q: Why can’t I connect to my console?

A: Here are a few things to check to ensure you have a successful connection between your SmartGlass device and Xbox One.

• Make sure Xbox SmartGlass Apps is “On” in Settings/Preferences/SmartGlass Connections.
  
• Your SmartGlass device needs to be on the same network as your Xbox One Console:
  

1. Make sure you’re not on your cellular/3G/4G network or on a separate wifi/switch. Temporarily disable cellular data if you device has it to ensure you are connecting to your wifi network.
   
2. Make sure you are not connected to your router’s Guest Network
3. Make sure you disable Access Point/WiFi Isolation or related feature on your router
   
4. If your Xbox One Console is connected via wired cable, temporarily disconnect the cable and connect the console to the same wifi network that your SmartGlass device is connected to
   

• Turn off any VPN connection as this may prevent discovery/connection from functioning
  
• Make sure you are running the Xbox One SmartGlass app and not the Xbox 360 SmartGlass app.
  
• If none of these steps work, turn off your Xbox One console and unplug it for 30 seconds and restart the console.
  
• If you are still unable to connect, please post your situation including your network configuration (inc. router model), and SmartGlass device in this forum here.