Slow download speeds on the Xbox app and Console

Hello!

Thank you for bringing this issue to our attention. Are you connecting the console to the network through an ethernet cable or WiFi? The ethernet cord will give a better download speed. There are different categories of ethernet cords that allocate different
speeds. An example is the CAT6 which allows a Gigabit of download speed. We recommend making sure there are no applications, games or other downloads that are active as this can slow down the overall download speed. The article entitled

Troubleshoot Slow Game or App Downloads is able to provide more information about this issue. Be sure to let us know the results!

Please check the troubleshooting steps for slow downloads here: https://beta.support.xbox.com/help/...eshoot-slow-game-or-app-downloads-on-xbox-one

Also be aware, that if you are playing an online game, or streaming a video, the Xbox automatically throttles the download in the background to give you more bandwidth for your actual game you're playing or video you're watching.

Additionally, sometimes the console verifies parts of the download and unpacks them, and depending on what else your hard drive is doing, that verification and unpacking can take some time, during which the console is not actually downloading from the net,
"confusing" the download speed indicator, as nothing is downloading currently, and it shows "slower" download speeds, as there is no new data incoming.

Is that slow download speed specific to CoD or are other downloads also slow?

This support page Explains slow game or app downloads.

Is it at all possible for you to go to a friends place or somewhere you can connect console (wired) to a network with fast speed and do your downloads?

Hi JarlathO'kane,

Check out the link below, may help you get to the bottom of slow download speeds on your Xbox One.

Xbox Support - Troubleshoot Slow Download Speeds

Hope this helps and let me know how you got on.

If you have a fast internet speed but a slow download, try closing all open games and apps. Your console slows the download whenever you're using the console, so try making sure you have nothing open!