SLOW DOWNLOAD SPEED PC

Hi Mathieu, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can try a few things, but in the end the speed of the download will heavily rely on your connection, router and Internet Provider.

Please, set the priority to the Xbox App to high on Windows.

Press Ctrl+Shift+Esc on your keyboard to open the Task Manager.

Search for XBOX in the programs list and right-click it > Expand > Select Xbox App.

Right-click it > Select “Go to details,” then find “XboxPcAppFT.exe” in the program list, right-click it, select “Set priority,” and then, “High.

Afterward, make sure your Windows is updated:

https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd



After that, please, download the Gaming Services Repair tool: https://aka.ms/GamingRepairTool

Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

Follow the prompts and check if the issue was resolved (Press "Y").



Moving on from there, reset your network settings:

Please, follow these steps:

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.



Let me know if it works!

Source:

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

Hi DeepanshYou,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hello DeepanshYou,

We appreciate for your patience and hope all is well other than this account issue.

In order for our technical group diagnose further, you can report your issue by using the Report a Problem app on Xbox consoles or the Windows Feedback Hub on Windows devices. To report a problem on console: Provide feedback to Team Xbox | Xbox Support.





If you have other clarifications, you can get back to us by replying to this post.

We are looking forward to your response.

Kind regards,



Moderator

Microsoft Community

1. When did the problem start?
   
   The problem started sice 29 April.
   
2. Was this happening to some other games?
   
   Yes, the slow speed is happening to other games too. Not to all games but some of them.
   
3. What is the current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
   
   Windows 11 Version 22H2
   
4. What troubleshooting steps have you done so far?
   
   I've reinstalled teh Xbox app 2 times, tried restarting the device, tried various commands in powershell and cmd prompt. I've tried all the troubleshooting steps that are provided by the community experts in the forum.
   

Also, I've tried your troubleshooting steps too, these also didn't worked out.

Hi DeepanshYou,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are experiencing slow speed in downloading Cricket 22 Game from Xbox PC App. As per description, you have tried checking other related issues in Forums. but still you were not able to resolve the problem.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. When did the problem start?
   
2. Was this happening to some other games?
   
3. What is the current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
   
4. What troubleshooting steps have you done so far?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime, kindly follow the steps on the link provided below, and you may just skip those whom you have done or tried already.

How to increase download speed on Xbox apps:

• Press the Xbox button to bring up the guide menu.
  
• Navigate to My games & app.
  
• Click See all.
  
• Choose Manage from the left pane and Queue from the right pane.
  
• Click Suspend my game in the Manage Queue window.
  

Please check the solution related to the problem you are experiencing on this link. Troubleshoot slow game or app downloads | Xbox Support





Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community