Skyrim V using GamePass , ask xbox live login before new game starts and fails on it.

Thanks for your help. I couldn't make it work so I just delete the game. For this reason I won't renew my xbox pass.

Sorry that the issue still persists. Let's try other solutions.

Since the issue occurs in this specific game, I would suggest reinstalling it and try again. If the reinstall did not fix it, attempt the following steps:

Clear cache and data:

Head over to the Task Manager and close the higher CPU/Memory consuming tasks one by one from the ‘Processes’ section.

Restart your device and the network hardware: Preform a hard reset to both of your PC and your router then try the game again.

Reset the Xbox app: You can Reset the Xbox app from the Settings menu. Here are the steps:

1. Click Start and click Settings.
   
2. Select System.
   
3. Select Apps & features.
   
4. Find the Xbox app and click Advanced options.
   
5. Click Reset.
   
6. Restart your device so that the changes can take effect. Sign in to the Xbox app and check if the same issue occurs.
   

Feel free to report back!

Thanks for your help. I check one and two, but I have the same problem. I didn't find an option to remove microsoft account. The problem is only with this game, for ex I can play outer world without any issue.

I have the exact same problem - how come the problem still persists? I am paying for the service, so please, do something to make it work

As matias said, there is no option to remove the Microsoft account in settings. Also, resetting the xbox app doesn't help.

Any other suggestions?

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Before we try any different solutions, please check if your windows is updated to version 21h1, if not update it.

To update your windows follow the instructions below.

Select the Start button and then go to Settings > Update and Security > Windows Update.

*If the problem persists even after updating the operating system, please try the solution below.

Download and install the program below on your windows. After that start it and try to open the games that were giving errors.

https://www.microsoft.com/en-us/p/xbox-identity...

If that doesn't work try the alternatives below.

Please try the solution below.

1)Close Xbox apps

Navigate to : %localappdata%\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

2)Navigate to %localappdata%\Packages and search for TokenBroker

Make a right-click on each result and open in a new window

For Each window, delete the contents of these TokenBroker folders

Restart your PC

Please use the reference video below to do the process below.

https://www.youtube.com/watch?v=AcjBVrGkw90

*If that doesn't work the only alternative would be to use Create Windows 10 installation media application, which can be downloaded from the link below.

https://www.microsoft.com/en-us/software-downlo...

What could solve the problem too, would be the alternatives below, for some people it can help.

Step 1

1. Go to Xbox.com and click Sign In.

2. If there are problems with your account, the instructions will help to solve them. If you can't go beyond the login screen, select Forgot my password and follow the instructions.

Step 2

1. Click the Windows + I keys

2. Click on Time and Language

3. Under Date & Time, verify that the Set time automatically setting is turned on.

If the error still persists, go to step 3

Step 3

1. Click the Windows + I keys

2. Click on Accounts

3. Browse to the Microsoft account you used to sign in to the Xbox app and select Remove.

4. Then go back to Xbox app and reconnect with the Microsoft account you just removed

*This text can be found in the thread below.

https://answers.microsoft.com/en-us/windows/for...

*And if the problem still persists, it would be necessary to do a full windows installation, which was the option that worked for the community member below.

https://answers.microsoft.com/en-us/xbox/forum/...