SITE BUG

Discus and support SITE BUG in XBoX Accessibility to solve the problem; Good afternoon, I have an error that I can't enter my xbox profile on the site, every time I click to go to a support site. And I really need access... Discussion in 'XBoX Accessibility' started by Guaxinimloco, Nov 8, 2021.

  1. Guaxinimloco
    Guaxinimloco Guest

    SITE BUG


    Good afternoon, I have an error that I can't enter my xbox profile on the site, every time I click to go to a support site. And I really need access because my minecraft is blocking me playing online on servers.

    :)
     
    Guaxinimloco, Nov 8, 2021
    #1
  2. MateusFontana Win User

    SITE BUG

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community. According to what you reported, apparently, this is happening because your account is considered a child/teenager and unfortunately it is not possible to change the age of the Xbox profile, you can change the Microsoft account, but the system will still consider the account as a minor.

    If your account is a child/teenager you will have to ask an adult to create a Microsoft account and invite you to a family group so that person can manage your privacy settings. To create a family group please use the information provided in the article below.

    https://support.microsoft.com/en-us/account-bil...

    -Once an adult creates an account and adds you to their family group, they should follow the instructions below.

    Visit the website: https://account.xbox.com/en-us/settings

    The adult must have his account logged in at the moment, and then he will see your profile and his, he must change the settings of your profile, in the case of the child.

    In the privacy tab check that the options, "You can communicate outside of Xbox Live with voice & text" and Others can communicate with voice, text, or invites" are set to allow.

    Also, check the Xbox One/Windows 10 Online Safety tab, and see if the ''You can join multiplayer games'' option is set to allow.

    *Thanks in advance for contacting, I hope this can help you.
  3. XBF Mohammed C Win User

    Bug on site Xbox

    If you are a child account, you won't be granted access to the link since it requires an adult account to change them for you!
  4. F46 Win User

    X Box ambassador

    It is probably a bug in the site. Try to wait for a bit. Then try again.
  5. Agent Killmany Win User

    Broken Achievement - Minecraft Xbox 360 Edition - Sniper Duel

    Had a long reply explaining how I solved the problem but the game is bugged and this site is bugged so I'll just say that I finally got it.
  6. Darksoldier2076 Win User

    unable to play downloaded content

    i was told by gamer support that it was a bug with the dlc and to check the site frequently.
Thema:

SITE BUG

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