Since this morning I can’t acces my profile/account

Alinnnnnn · Oct 14, 2023

Good morning, turned on my xbox this morning and I can’t acces my profile (it’s made on my gmail email) , tried another one (made in yahoo) and that works. I reset my console, my router, everything and still nothing.

:)

kyle_m4496

Hi. My name is Kyle and I'm an independent advisor.

Are you getting any error messages or error codes when try to sign in? Please provide screenshots of this problem if possible.

Thanks,
Kyle

Kaelah Noggle

That’s the thing! I can’t! I can’t even log into my acc to even report them!

molnar sas

Hey Folks!

I had the same problem yesterday.I bought a new Xbox Slim and a couldn't download my original profile. I had the same Error Code:80151103 . . .But I checked my email account wich is assigned to my profile and it isa windowslive.com mail account.... It was
blocked. I cleared my mail account from this "blocking".And in the morning I had acces to download my original X Live profile.

So if anybody have the same Code Error try check the email account wihch is assigned to a X Live Profile! If its blocked just resolve this problem.

Good luck guys!

KindGryphon

I can’t acces my old account and email and I’m now paying for something I can’t use

How can I cancel it without signing into that account????

The only way to cancel it from Xbox's end would be to have access to the account.

If you cannot access the account then the only other way to stop the charges would be to have your bank block any future charges.

AngryOrang1

Hi Brad. Thanks for quick response.

I really have not idea what to do next.

should I link nintendo acc in my profile at microsoft?

could you send the link pls?

At moment. On console nintendo I’m logging with Nintendo acc. In Minecraft I’m logging with Microsoft acc and Minecraft acc.

Where else I should link these accounts?

Thank you!

Since this morning I can’t acces my profile/account