Since the Xbox 4K GameDVR recording (4K capture) is broken for so long. How many of you see...

I am using xbox series s, i see in the box it says it supports 4k gaming, so this means it will not support 4k recording but will support 4k gaming display. I am able to play games in 4k but not able to record them.

I am not using any capture card for recordings

That's extremely disappointing, @Frathos. I mentioned in the subreddit that I wonder if part of the reason for the problem is how demanding 4k/60p HDR capture must be on the system that is also trying to run said 4k/60p HDR game. This is especially the case
with how many new features have been added to the Xbox since release.

I wonder if a "recording only" mode is possible to where only the gameplay and recording take priority on system resources, and only core services like party chat/invites are turned on. Everything else like the microsoft store or streaming apps are turned
completely off in this mode.

What's so strange is that 4k/60p HDR recording had been working so flawlessly for months and months. I don't see how it has suddenly broken for most people.

Please join the subreddit and post any progress you see since you're an alpha member (are you skip-ahead alpha?), so at least if the problem does get fixed I can know an update is coming to poor-old-me in Delta tier in days instead of weeks or months.

I'm not sure exactly when 4K recordings stopped working properly because I switched back to 1080P recordings for the longer clip length of 1 or 2 minutes on my Project Scorpio Xbox One X.

The 4K clips may be broken now because they might have made a change in the way that they are captured and/or prepared. Now there is a notification that the clip is being prepared which I don't remember previously (they might have just been captured originally,
this step doesn't happen for 1080P clips). The 4K preparing process may be what is broken in the newer Dashboard releases.

Unfortunately I have not yet seen an updated Dashboard release that fixes the 4K clip issue.

Hello Kiran Kumar3,

Thank you for your contribution to the Microsoft community.

Thank you for reaching out to Microsoft customer support. I understand that you are having trouble recording 4K gameplay videos even though your TV supports 4K display resolution. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.



Please note that the ability to record gameplay videos in 4K resolution depends on the capabilities of your gaming console and the capture device you are using.

Before proceeding, I need to know more details so that we can get the best possible troubleshooting for you.

- What console are you using?

Basing on the statement you provided above, here are some troubleshooting steps that you may try:



If you are using an Xbox One X or Xbox Series X console, you should be able to record gameplay videos in 4K resolution using the built-in Game DVR feature. However, if you are using an older Xbox console or a third-party capture device, you may not be able to record in 4K resolution.



To check if your console supports 4K recording, go to Settings > Preferences > Capture & share > Capture settings and check if the "Allow 4K" option is available. If it is not available, your console may not support 4K recording.



If your console supports 4K recording and you are still unable to record in 4K resolution, please check if your capture device supports 4K recording. You may need to upgrade your capture device to be able to record in 4K resolution.



I hope this information helps. Let me know if you have any further questions or concerns.

YanYannn
Microsoft Community Moderator

For how much long we will have to wait for 4K capture issue be fixed ?