Since the update, is anybody else not being able to play online? The first time they said my ...

Have you been able to play online on WWE 12 before or is this the first time you've tried to play online?

It sounds like it might not let you play because of the age restricted content if that's is what you mean by youth protection. Does anybody else use your Xbox? They might have turned on the parental controls to stop you from playing age restricted games.

Can you play other games online or is it just WWE 12?

You should be able to download content from the marketplace and play a game at the same time, I've done it hundreds of times. Although, sometimes it stops the download, I think it's usually if I go into an online lobby

EDIT: Like DarkAislin said, I've always been able to do it, since I first got an Xbox in 2008

Hi,

There are many reasons why you are experiencing this issue. To properly assist you with your concern, we need to gather more details. Kindly answer the questions below:

• Were you able to create a lobby and play with your friends before?

• When did the issue start?

• What are the troubleshooting steps have you done so far to fix the issue?

Meanwhile, we suggest that you remove and re-add your profile on your Xbox One. To do this, you may refer to this

link. Kindly restart your console before reading your profile.

I have tried all of these solutions and none of them fix the problem.

If you reverted to silver then you need to purchase a Gold membership again to play online, that is why it is giving you that message. In order to play online again, your account will need to upgrade to Gold.

Thank you for answering the questions above. To further isolate the issue, we suggest that you perform the steps below:



Method 1: Remove and re-add your profile on the Xbox One. To proceed, you may click this

link.



Method 2: Clear Persistent Storage.

1. Press the menu key of the controller.
2. Go to Settings > Disc & Blu-Ray.
3. In the BLU-RAY section select Persistent Storage.
4. Select Clear persistent storage.

Method 3: Power cycle the Xbox One, for the steps refer to this
link.



Keep us updated with the results.