Since all the other threads are locked for l4d2PH disc's, I just wanted to I spent 40$ on a...

It would've been nice to know that. It's been over 90 days since I got it at walmart. If the other posts weren't locked I wouldn't be finding this out 19 months after purchasing the game. Thanks for the wall decoration xbox.

Hello KyleBurk1,

Thank you for your prompt response.

It seems that the issue is game disc specific and the best way to address this is to return the game disc to the seller. Since your device can read some other game disc then we can say that the issue is on the disc game. It would be nice to try it to other Xbox One device to see if the problem is on your Xbox console also.

Thank you for your understanding and cooperation.

Sincerely,

Hello KyleBurk1,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are unable to play Left 4 Dead 2 using the physical disc in your Xbox One because the device cannot read the disc. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. What do you mean when you said "other threads are locked for Left 4 Dead 2 PH Disc?

2. Does your console cannot read all disc games, or the issue is happening to specific disc only which is Left 4 Dead 2?

3. Was this working before?

4. Are you getting an error message or error code while the disc is inserted to the Xbox console?

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

1. I can't view other threads replies to see if those solved my issue

2. All my other 3 game disc's read on my console usually with occasional misreadings due yo normal use. But l4d3 refuses to get read

3. I bought it new, never played. I don't have any way to check om s different console to check

4. Just the disc can't be read at this time error

Thank you just wanted to make sure before I went and spent 40 dollars on it.