Simply Rewards, Didn't Get Rewards Credit

Discus and support Simply Rewards, Didn't Get Rewards Credit in XBoX Rewards & Social to solve the problem; I purchased $60+ worth of games on 3/1 and do not see the "Simply Rewarding" promo showing credit for the purchases. e234278f-3d4d-4458-a59a-da6bc70124ee Discussion in 'XBoX Rewards & Social' started by matrixcaptain84, Mar 4, 2017.

  1. matrixcaptain84
    matrixcaptain84 Guest

    Simply Rewards, Didn't Get Rewards Credit


    I purchased $60+ worth of games on 3/1 and do not see the "Simply Rewarding" promo showing credit for the purchases.

    :)
     
    matrixcaptain84, Mar 4, 2017
    #1
  2. SargentDynamit8
    SargentDynamit8 Guest
    I didn't get reward credits

    Hello

    I was told by reward team that i will get 150,000 reward credits but somehow that never happened. So adjust my rewards credits.
     
    SargentDynamit8, Mar 4, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    I didn't get reward credits

    Hello SargentDynamit8,

    As mentioned in your previous post (Reward credit not correctly added), we already adjusted these Credits. Our initial adjustment
    of 5000 was deposited with various survey Credits on March 30th. Our second adjustment after your further complaint of 10,000 was deposited on April 13th. These will be listed as a refund with a negative amount on your commerce page at (Sign in to your Microsoft account).
    Furthermore, 150,000 Rewards Credits would be 150 USD. We do not have any offers that would have awarded this much.
     
    XBLRewards8, Mar 4, 2017
    #3
  4. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest

    Simply Rewards, Didn't Get Rewards Credit

    If it has been over 96 hours (would would probably be 3/5), and the content did not qualify for another offer on the website, then it is likely a glitch and staff member will review your account and reply to you here.

    They work Monday - Friday form 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Mar 4, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello matrixcaptain84,

    From the FAQ for this offer:

    How do I earn with this offer?

    Earn 6,000 Rewards Credits when you spend $60 before tax on content from the Xbox Store and/or Microsoft Movies & TV. In order to participate in this offer, you must FIRST opt in by clicking the “Activate this offer" button at the bottom of the email you
    were sent or on MyMissions. If you do not see this button on MyMissions, make sure you are signed in. All actions must be completed between March 1, 2017 00:00 UTC and March 31, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
    another world time database to determine local time.

    Since you opted in on the 4th, your purchases were not eligible. Only purchases made after opting in are eligible for this offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Murphs-A47006C9-2185 Win User

    Simply Rewards, Didn't Get Rewards Credit

    If it has been over 96 hours (would would probably be 3/5), and the content did not qualify for another offer on the website, then it is likely a glitch and staff member will review your account and reply to you here.

    They work Monday - Friday form 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.
  7. XBLRewards8 Win User

    Simply Rewards, Didn't Get Rewards Credit

    Hello matrixcaptain84,

    From the FAQ for this offer:

    How do I earn with this offer?

    Earn 6,000 Rewards Credits when you spend $60 before tax on content from the Xbox Store and/or Microsoft Movies & TV. In order to participate in this offer, you must FIRST opt in by clicking the “Activate this offer" button at the bottom of the email you
    were sent or on MyMissions. If you do not see this button on MyMissions, make sure you are signed in. All actions must be completed between March 1, 2017 00:00 UTC and March 31, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
    another world time database to determine local time.

    Since you opted in on the 4th, your purchases were not eligible. Only purchases made after opting in are eligible for this offer.
  8. XBLRewards8 Win User

    Simply Rewarding Reward Points not credited

    Hello BroodyCube,

    It takes us up to 96 hours to receive and process new activity. We have not yet completed processing your purchases made on the 11th. If you do not see completion of the offer by the end of the 15th, let us know with a new post, and we will investigate to
    see if there are any issues.
  9. XBLRewards8 Win User

    How much is 6,000 Rewards Credits worth in British pounds?

    Hello KaizarTai,

    As stated in our FAQ:

    What is the monetary value of Rewards Credits?

    5,000 Rewards Credits are equal to £3.

    Therefore, the 6000 Credit reward from the Simply Rewarding offer would be roughly 3.6 GBP. Your MyVIP star level will not have an effect on Credits from completing offers. It is only for general MyVIP payback.
  10. XBLRewards8 Win User

    Past 96 hours and still no update on Xbox Live Rewards

    Hello Functional Mute,

    The Simply Rewarding and Warrior Rewards Credits are now pending in your account. Apologies for the delay.
Thema:

Simply Rewards, Didn't Get Rewards Credit

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