Simply Rewarding Mission doesn't seems to be rewarding at all.

Discus and support Simply Rewarding Mission doesn't seems to be rewarding at all. in XBoX Rewards & Social to solve the problem; So a week ago I activated the Sinply Rewarding mission and soon after purchased Sniper Elite 4 for $59.99 as well as an add on for $3.99. It's been... Discussion in 'XBoX Rewards & Social' started by Andrew6894, Mar 12, 2017.

  1. Andrew6894
    Andrew6894 Guest

    Simply Rewarding Mission doesn't seems to be rewarding at all.


    So a week ago I activated the Sinply Rewarding mission and soon after purchased Sniper Elite 4 for $59.99 as well as an add on for $3.99. It's been nearly a week and still no points.

    Did I do something wrong?

    :)
     
    Andrew6894, Mar 12, 2017
    #1
  2. Lichtersnatch1
    Lichtersnatch1 Guest
    Simply Rewarding

    I bought both a 20 dollar season and a 60 dollar halo 2 game on xbox. I do not see my rewards credit anywhere and am fairly certain it is past the 96 hour time frame. Any ideas?
     
    Lichtersnatch1, Mar 12, 2017
    #2
  3. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest
    Simply rewarding

    If you opted into the offer, it takes 96 hours for purchases to update on the website. 96 hours from Monday evening would be Friday evening.

    Staff will review and reply if there is any unforeseen issue. They work Monday - Friday from 9am to 5pm PST and take 1-2 business days to reply.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Mar 12, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Simply Rewarding Mission doesn't seems to be rewarding at all.

    Hello Andrew6894,

    It takes us up to 96 hours to receive and process new information. Since your add-on purchase was only made yesterday, it has not yet completed the offer for you. Since the offer requires 60 USD in spending, at this point, your 59.99 purchase has not yet
    completed the offer.
     
    XBLRewards8, Mar 13, 2017
    #4
  5. XBLRewards8 Win User

    Simply Rewarding Mission doesn't seems to be rewarding at all.

    Hello Andrew6894,

    It takes us up to 96 hours to receive and process new information. Since your add-on purchase was only made yesterday, it has not yet completed the offer for you. Since the offer requires 60 USD in spending, at this point, your 59.99 purchase has not yet
    completed the offer.
  6. XBLRewards8 Win User

    Simply Rewarding Mission - March '17

    Hello Metaphor96,

    After investigating your purchases, we see that one of them was rounded incorrectly due to being around a dollar. We have adjusted this purchase, and you should see the Credits pending shortly. Apologies for the inconvenience.
  7. XBLRewards8 Win User

    "Simply" Rewarding

    Hello D4VE BID0,

    Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week.
  8. XBLRewards8 Win User

    Simply Rewarding

    Hey Lichtersnatch1,

    The Credits are now pending on your MyStatement! Again, apologies for the inconvenience.
  9. XBLRewards8 Win User

    Simply Rewarding

    Hello Lichtersnatch1,

    We experienced a delay in our purchase information around the beginning of this month that caused some purchases to only be received recently. We are working on correctly awarding these purchases for Simply Rewarding, and you should see progress for these
    purchases soon. We will be deploying our initial resolution to this issue overnight, and will review your account tomorrow to confirm that the problem has been resolved. Apologies for the inconvenience.
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Simply Rewarding Mission doesn't seems to be rewarding at all.

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