Signed up for 3 months of XBox Live Gold, never got Rocket League

Discus and support Signed up for 3 months of XBox Live Gold, never got Rocket League in XBoX Sales and Promo to solve the problem; I signed up for 3 months of XBox Live Gold through the promotion on console on June 15th, over 6 weeks ago. I have been in contact with both MS Support... Discussion in 'XBoX Sales and Promo' started by Direswift, Jul 31, 2017.

  1. Direswift
    Direswift Guest

    Signed up for 3 months of XBox Live Gold, never got Rocket League


    I signed up for 3 months of XBox Live Gold through the promotion on console on June 15th, over 6 weeks ago. I have been in contact with both MS Support and Psyonix. MS Support as repeatedly confirmed that I am eligible in logs I have saved and that I should
    have received it by today and if not to contact them. My gamer tag is .

    :)
     
    Direswift, Jul 31, 2017
    #1
  2. NovocaineAU
    NovocaineAU Guest
    Bought 3 months of gold for the Rocket League promo but didn't receive the game.

    Hello

    I bought 3 months of Gold to take advantage of the free Rocket League promotion listed below but never got a copy of the game added to my account.

    Rocket League Coming to Xbox One X
     
    NovocaineAU, Jul 31, 2017
    #2
  3. ShadowsOfAsh
    ShadowsOfAsh Guest
    Did not receive free Rocket League for purchasing 3 month gold sub

    Hi, I bought a 3 month gold sub through Xbox live on June 17th but never received a code for Rocket League which was the promotion at the time.
     
    ShadowsOfAsh, Jul 31, 2017
    #3
  4. Signed up for 3 months of XBox Live Gold, never got Rocket League

    I too am in the same boat as you. Guess if the code doesn't show up today I will be contacting support again.
     
    Cyborg Slunk82, Jul 31, 2017
    #4
  5. Direswift
    Direswift Guest
    Hopefully something will be straightened out. I was told numerous times via support that I would have it by today yet here we are. I contacted Psyonix support as well, still waiting to hear back.
     
    Direswift, Jul 31, 2017
    #5
  6. I was told the same by Microsoft and psyonics as well. Guess we will be talking with support again tomorrow.
     
    Cyborg Slunk82, Jul 31, 2017
    #6
  7. ALPRAS1991
    ALPRAS1991 Guest
    I haven't recevied my Rocket League copy as well. Bought it on June 15th. Microsoft support told me to wait until July 31th for the game to appear in my account. Today is August 1st and nothing...

    It's really frustrating that a person buys this subscription to play this game and after almost 2 months after still no sign of it...
     
    ALPRAS1991, Jul 31, 2017
    #7
  8. ALPRAS1991
    ALPRAS1991 Guest

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    Already contacted Psyonix, they tell us that Microsoft is the one responsible for delivering us the keys. So, it won't help...
     
    ALPRAS1991, Jul 31, 2017
    #8
  9. Direswift
    Direswift Guest
    Ms support tells us that Psyonix is the one responsible. I feel like I am getting the run around after being told for weeks I would get it. I paid my money for the promotion and have gotten nothing in return. That's not right. Not even a reply here thus
    far.
     
    Direswift, Aug 1, 2017
    #9
  10. Hey there Direswift,

    We've resent any eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting
    .

    For all others in this thread, please create your own post detailing your issue so that we can work with you on a one on one basis. Signed up for 3 months of XBox Live Gold, never got Rocket League :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 3, 2018
    #10
  11. ALPRAS1991 Win User

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    I haven't recevied my Rocket League copy as well. Bought it on June 15th. Microsoft support told me to wait until July 31th for the game to appear in my account. Today is August 1st and nothing...

    It's really frustrating that a person buys this subscription to play this game and after almost 2 months after still no sign of it...
  12. Direswift Win User

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    Already contacted Psyonix, they tell us that Microsoft is the one responsible for delivering us the keys. So, it won't help...
    Ms support tells us that Psyonix is the one responsible. I feel like I am getting the run around after being told for weeks I would get it. I paid my money for the promotion and have gotten nothing in return. That's not right. Not even a reply here thus
    far.
  13. Cyborg Slunk82 Win User

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    I too am in the same boat as you. Guess if the code doesn't show up today I will be contacting support again.

    Hopefully something will be straightened out. I was told numerous times via support that I would have it by today yet here we are. I contacted Psyonix support as well, still waiting to hear back.
    I was told the same by Microsoft and psyonics as well. Guess we will be talking with support again tomorrow.
  14. Direswift Win User

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    I too am in the same boat as you. Guess if the code doesn't show up today I will be contacting support again.
    Hopefully something will be straightened out. I was told numerous times via support that I would have it by today yet here we are. I contacted Psyonix support as well, still waiting to hear back.
  15. Mister Mascot Win User

    Signed up for 3 months of XBox Live Gold, never got Rocket League

    Hey there Direswift,

    We've resent any eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting
    .

    For all others in this thread, please create your own post detailing your issue so that we can work with you on a one on one basis. :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Signed up for 3 months of XBox Live Gold, never got Rocket League

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