Signed in to XBOX on PC with wrong account - need to correct

Discus and support Signed in to XBOX on PC with wrong account - need to correct in XBoX on Windows to solve the problem; I have a new account in Windows 10 and started playing a game and inadvertently created a new Xbox account associated with this new account (associated... Discussion in 'XBoX on Windows' started by indybart549, Aug 17, 2018.

  1. indybart549
    indybart549 Guest

    Signed in to XBOX on PC with wrong account - need to correct


    I have a new account in Windows 10 and started playing a game and inadvertently created a new Xbox account associated with this new account (associated with a Microsoft account). Is there a way to log out of that Xbox account and resign in to the other account
    and associated this Xbox account with the Microsoft account? Very frustrating because there isn't an obvious way to do this. MS has made this account system across the platform very confusing and is seemingly irreparable if a mistake is made.

    Thanks

    :)
     
    indybart549, Aug 17, 2018
    #1
  2. Gamertag Association to Microsoft Account

    The gamertag that is associated with my microsoft account is wrong and i cant seem to change it. On xbox live my gamertag is correct but the email is wrong. how do I get microsoft mt correct information? Should I re-sign up for an xbox live account on
    PC using my correct gamertag and email? thanks
     
    xHijackedAgainx, Aug 17, 2018
    #2
  3. Credentials error

    Hey guys.


    I don't know if am allowed to post help threads as I see no specific sections but I thought I needed to get help from somewhere.

    I'm getting an error when trying to download my old account. It still has xbox gold ( and gold pp901m on mw3 Signed in to XBOX on PC with wrong account - need to correct :) and i guesss Signed in to XBOX on PC with wrong account - need to correct :( ) and i need to get the account back so i can play on it again.

    This is what the error says . ( for some reason you can't dl profiles offline but you used to be able to )

    ERROR: Sorry, there's a problem with the credentials that you are using to sign in.

    Visit https:// account.live .com to fix the problem.

    I have gone to account.live and tried to sign in with my old account. but it says password is wrong ( even though the DL profiles says it's correct ) I have also gone to Can't access your account but that is no help niether is Google or Youtube.

    Please help me. Thanks.
     
    LightningThief, Aug 17, 2018
    #3
  4. Signed in to XBOX on PC with wrong account - need to correct

    open the xbox app and click on settings

    you can sign out there
     
    Rick Rorschach, Aug 19, 2018
    #4
  5. Rick Rorschach Win User

    Signed in to XBOX on PC with wrong account - need to correct

    open the xbox app and click on settings

    you can sign out there
  6. Smwutches Win User

    live account

    Are you signed into the correct account on the website? You're showing as BredCoot604170 here, but it looks like a new account. If you added the gold to the wrong account you would need to call support to see about cancelling it from this account so you
    can add it to the correct account.
  7. Rostom L Win User

    I am trying to swap an older Gamertag to my current email which already has a Gamertag linked.

    That's correct, Sean. And yes, it's possible that you use a different account when playing on Xbox on your PC. Simply sign out the account that's currently signed in on the Xbox app and sign in your preferred account.
  8. davemcfly85 Win User

    multiple accounts

    yes, you would need a 2nd account you can have multiple accounts just make sure you sign into the correct one so you don't redeem points or buy anything on the wrong account.
  9. Smwutches Win User

    It's saying "You must be signed in to a gamer profile with multiplayer privileges to play online."

    It looks like that's the problem then. It looks like you signed into the wrong gamertag on the website. So if you added the gold on the website, you added it to the wrong profile. You'll need to call support and see if they can cancel the gold on this account
    so you can add it to the correct account.
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Signed in to XBOX on PC with wrong account - need to correct

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