Sign in problems!

Discus and support Sign in problems! in XBoX Accessibility to solve the problem; I forgot my Microsoft account password, after selecting the forgotten password option and going through all the options my account was frozen for 30... Discussion in 'XBoX Accessibility' started by HeatherAF, Feb 4, 2023.

  1. HeatherAF
    HeatherAF Guest

    Sign in problems!


    I forgot my Microsoft account password, after selecting the forgotten password option and going through all the options my account was frozen for 30 days. After this period I was emailed a 13 digit security code.

    Where do I enter this code?

    If I enter it as my password it’s incorrect.

    If I select “I have a code” it asks for a 7 digit code.

    The account recovery code is 25 digits.

    So where on earth does this 13 digit code go?

    I have tried to contact support numerous times but the online agent is useless and when you ask for a call back it doesn’t happen!

    :)
     
    HeatherAF, Feb 4, 2023
    #1
  2. Metroxylin Win User

    Problems signing in.

    having the same problem here. Been going on a few days now.
    http://windowsreport.com/xbox-sign-in-error-0x87dd0006/

    I had the same problem I went to that link and did all the steps the controller update is the one that finally worked,even though it said my controller was up to date I hit update anyways and it worked immediately. Pass it on
  3. WoodenBull93641 Win User

    Problems signing in.

    having the same problem here. Been going on a few days now.
  4. ShannonD666 Win User

    Signing in problems

    have you found a solution? mine is doing the same but it isn't showing the message, the message comes up for less than a second then goes again. I've been trying to sign in since last night. I've done everything people have told me like cold starting it,
    resetting it and unplugging everything.
  5. excelboy78 Win User

    SIGN IN PROBLEMS

    disconnect your internet, boot your console, once booted remove the profile and full shut down. Once powered down reconnect Internet and reboot console and when back up add your profile back

    if this doesn't work, factory reset from system settings>console info
    i have the same issue on Xbox One X, auto off after 3 to 4 min, did the factory reset, its auto off on 50%, do it few times also auto off at 50%. Then i do the OSU 1, its auto off at 86%.... i only got the OSU 1 file, dont have the OSU 2 file.
  6. Sinnix Win User

    sign in problem

    Call 1-800-4MY-XBOX or visit the support forums for help. You can find a link in the Technical Support thread at the top of the Canadian forums.
Thema:

Sign in problems!

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